Emergency Services
Drain Cleaning
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Our Services
Reliable Emergency Plumbing Services Throughout the Greater Cincinnati & Mason, OH Areas
When you have an unforeseen emergency in the middle of the night, don’t panic. Just call Nixco Plumbing Inc. at (513) 457-0915 for assistance. We are your reliable emergency plumbers serving the Mason and Cincinnati areas.
Plumbing emergencies at your home can be some of the most terrifying things that can happen to you. You may not know what to do when a plumbing emergency happens, but a plumber who specializes in these emergencies can save the day.
Keeping us on your speed dial could be the difference between saving your home and incurring untold amounts of damage. All of our techs are trained, licensed, and experienced. With nearly 40 years of service, you can rely on Nixco Plumbing Inc. to combat any emergency quickly and efficiently. Trust us to become your go-to plumber!
Read our customer reviews and testimonials, then call us for service!
*Please note, there is an additional fee for any after hour emergency service jobs.
What Are Burst Pipe Emergencies?
Burst pipe emergencies are events that typically occur behind walls or in the home ceiling. When this happens, you may begin to notice a small stain on the wall—don’t ignore this, as it’s usually a sign of a leaky pipe causing internal damage behind closed walls. Leaky pipes can quickly turn into burst pipes, causing water to build up behind your walls and in the ceiling, eventually leading to a flood.
During an emergency such as this, calling our expert plumbers is your safest option. We will turn off the water line to your home, inspect the source of the leak, and determine if it’s repairable or requires further replacement.
You need assistance repairing the pipe and drywall. During an emergency, a technician can turn off the water to your home, find the source of the leak, and repair it. After the leak is repaired, you can fix the wall or ceiling as needed to return the home to its former glory.
How Can Sump Pumps Prevent Flooding Emergencies?
Sump pumps are an excellent addition for homeowners who are used to having parts of their home flooded during the rainy season. When you are faced with a flood in your basement every year, a sump pump can be installed to eliminate the water before the flood gets out of control.
One of our professional plumbers can install the pump in any part of the home, equipped with a remote start button. The sump pump will remain inactive unless you begin to notice water is invading the house—simply turn it on and let it send the water outdoors. This solution will help prevent a true flood from occurring in the future.
Access our online coupons and deals for great savings on your next service.
How Can You Prevent Clogged Toilet Emergencies?
Clogged toilet emergencies are often caused by foreign objects being flushed and entering the pipes—this happens more often than you may think. If you have plunged your toilet and it begins to overflow, this is usually a sign that professional assistance is needed. It’s crucial to not fiddle with the toilet when this happens, as you can cause more damage to the toilet’s mechanisms.
Calling on a professional plumber to fix the emergency is your safest option, especially when it comes to one of the most used appliances in your home. Don’t wait to contact professional help; call Nixco Plumbing to fix the issue immediately!
Have a toilet clog that won’t go away? Call (513) 457-0915 for professional clogged toilet repair services.
ABOUT NIXCO PLUMBING
WHAT OUR CLIENTS SAY
Since 1978, Nixco Plumbing has been trusted by over 200,000 homeowners in the Mason area to provide dependable,
high-quality service. Check out what our happy customers have to say about their experience with us!
high-quality service. Check out what our happy customers have to say about their experience with us!
4.8
Based on 2,109 Reviews
Max O
February 6, 2026
Todd and John were great to work with. They were quick to arrive and get the job done.
Jason Flynn
February 5, 2026
Finally found someone to solve a problem plaguing us for months with a very simple diagnosis and solution. Update 2/5/26 Had them replace broken garbage disposal. Quick Availability, on time, and quality work
Kathleen Middleton
February 5, 2026
Shawn Crank did an excellent job helping us out of a potential big issue. His attention to detail, timeliness and skill saved the day. He is a great asset to Nixco and will use them again.
Jason Y
February 5, 2026
Incredible service Nathan, Alex and Paddy!! We had a floor drain issue where the pitch was not correct (from settling) from the floor drain going out to the main drain out of the house. We spoke with at least a dozen different plumbers and drain “experts” and everyone told us different stories on how to resolve the issue. I called Warren County building permits inspections and they recommended NixCo. Nathan came out to inspect our problem and immediately had a plan on how to fix the issue. Out of all the plumbers I spoke to, his knowledge and recommendation was the one I felt the most comfortable with. We needed about 25 ft (picture below was about 15 ft of repair) of foundation that needed to be jackhammered, new PVC with proper fall and concrete put back. Nathan, Alex and Paddy were always on time, very professional/polite and kept me posted on everything and always happy to answer any questions. Great price, great customer service! I would highly recommend and use NixCo.
Nicole McDonald
February 5, 2026
Our drains we backing up. I called at 4pm and was able to get someone out next day at 8am. They sent Audie and he did a great job. Made sure everything was working and explained what happened and how to keep it from happening again. Great service! Thank you Audie
Karen Zook
February 5, 2026
John and Alex were extremely professional, knowledgeable, and courteous. They presented options and answered my questions thoroughly. They arrived on time and treated my home as their own. I will use Nixco Plumbing for my future plumbing needs and request these two gentlemen. They are a class act!
Diane Salzano
February 4, 2026
Nathan was very nice & took care of removing the broken water softener purchased at a retail store. I thought the cost was too high though.
brennan ferguson
February 4, 2026
Just had Kris and Mason come out to look at our softener and test our hardness. Had a great experience with them both and appreciate their hard work and efforts. Having them put in a new water softener in sometime soon, can’t wait for more excellent service!
Pamela Shepley
February 4, 2026
Kyle and Paddy did a great job fixing our sink drains and replacing our expansion tank. Thanks guys!!
nokple summ
February 4, 2026
Sewer line repair waterline I had no water sewer l in would not flow
Sonya Phillips (CrediblePersona)
February 4, 2026
We had an issue with our drain that was causing a leak when our washing machine was on. From the staff member that initially took my call to Shawn who came out and was so patient and kind and solved the problem ( and an extra one) , the entire process was actually pleasant. We have had many plumbers throughout the years and Nixco is definitely my favorite! They even called the day after to make sure I was happy with the work! Very class act operation and I will definitely be calling them again with if any other plumbing issues come up. Thank you Nixco!!
Jenny Begley
February 4, 2026
Had a fabulous service call with Audie. He very efficiently fixed our tub and even noticed something with the hot water heater and was able to fix that in the same visit!
Amber Hassan
February 4, 2026
Chris McClure always comes out on time and takes care of our plumbing needs! I always prefer to call him out because I can always trust him to give me the correct analysis and implementation of whatever needs to be done to get us back in no time.
Jerry Atkins
February 3, 2026
Chris McClure was outstanding Very efficient, proactive, and positive
Cindy H
February 3, 2026
Chris and John were on time, very professional, and very pleasant! They informed us about several tips for taking care of our plumbing and clearly explained our options to fix our existing leaking faucet. They efficiently completed the work to install a new faucet and we were very satisfied! Becky who set up our appointment on the phone was also very nice and helpful. We will be calling them again for any future plumbing issues.
Marsha Syck
February 2, 2026
Audie and his assistant Kyle were excellent. Very professional and friendly. I had 3 toliets. I would highly recommend them and hope they can come when I ne4d them again.
Beth Schuchter
February 2, 2026
Chris and John These two did an absolutely perfect job Besides being professional and knowledgeable ….. They were also very personable. I really enjoyed their company while they were here I would rate them AAAA++++++++🤩
Eric Tinnemeyer
February 2, 2026
On time and friendly. Great customer experience
John Bratcher (JB)
January 31, 2026
Nathan was professional, efficient and explained everything so I knew what the root cause was. I additionally appreciated the short notice response. Great service overall. Thank you!
Ben Huffman
January 31, 2026
Our experience with Nixco was (and always is) incredible-I would recommend them to anyone
Kimberly Berner
January 30, 2026
Clogged drains. Frozen pipes. Old house! In a world where many jobs are completed when "it's good enough", that is not the case with Nixco! If it isn't right to their expert high standards...they work until it is! Jared goes way beyond "good enough" AND is friendly, skilled, and obviously knowledgeable. Thank you Jared. Thank you John. Thank you NIXCO!
Brandon Fuhr-Storms
January 30, 2026
We had Chris McClure from Nixco Plumbing onsite for our annual backflow system inspection, and once again he provided excellent service. Chris is extremely knowledgeable, thorough, and professional, ensuring everything was inspected properly and clearly explained. He is consistently reliable, respectful of our facility, and mindful of our operational needs. Chris is our preferred technician, and for good reason—he always takes great care of our needs and makes the entire process smooth and stress-free. We truly appreciate his attention to detail and dependable service, and we highly recommend both Chris and Nixco Plumbing.
Lesa Healy
January 30, 2026
Chris McClure always goes above and beyond to fix whatever plumbing problem you have. Great at troubleshooting until he gets to the root cause. Chris is respectful of your property and cleans up everything when he's done. Very happy that I have him for a plumber.
Greg Foster
January 30, 2026
Todd and Mason were very friendly and professional came in to my home and replaced my water heater in a very short period of time so I could get back to having hot water again!!
Sherri Leonard
January 29, 2026
After hours emergency frozen water pipe breach Immediate and timely response Plumber was courteous and efficient in handling the repair
Lee Tenaglia
January 29, 2026
I have utilized Nixco since I moved here 8 years ago. I had 2 issues today..a sink not draining and a toilet seat that broke!! I called yesterday and Mary was friendly and quickly scheduled me for today. Chris came out on time and was efficient, friendly and very professional He quickly resolved both problems.Nixco is my “ go too” for all my plumbing needs. They are a local family owned company that has always done a great job for me💕
Mary
January 29, 2026
I definitely recommend Nixco for all of your plumbing needs. I’ve used Nixco to install a water heater, modify the plumbing to my refrigerator water filtration system, and most recently they fixed a problem with water backing into my dishwasher. Todd and Paddy did a great job fixing the water backup issue I have been experiencing most recently. They quickly diagnosed the problem and fixed it without overselling beyond what was necessary to correct the problem. This kept the price down. In 2018, Todd also installed my water heater. He fitted it with a tub under the water heater and a pcv pipe to the basement drain. I’ve never had a problem with the water I’ve been using Nixco for 15 to 20 years. I started with Nixco with my previous house and continued after moving into a condo. They are trustworthy, reliable, and they don’t oversell.
John Bowman
January 29, 2026
Audie is a professional. Appreciate his time and expertise.
Nancy Morris
January 29, 2026
Every service call we’ve had with NixCo Plumbing has been extremely professional. Called on Tuesday, Mason W and Kris B were out on Wednesday to provide estimates for what we thought was a serious water pressure issue raised by our RO water company. They tested and explained why their finding wasn’t as serious as we were told. There are items we have to discuss with our HOA before making any repairs/adding a pressure valve but I am extremely confident that NixCo will do a great job. There were a few other items we wanted estimates for (two leaky faucets, bathroom remodel/shut off valves needed and corrosion on water main). Mason and Kris checked those items out, explained what the work involved would require, then gave estimates for those as well. Very appreciative of their time and professionalism.
Sammy Koerner
January 28, 2026
Audie and John did a fantastic job fixing our water heater. Quick, professional, and great guys.
Kelly Brunner
January 28, 2026
Todd did an excellent job not only did he and his crew install a new gasoline, but when our hot water stopped working he was very responsive and helped fix our issue quickly! Couldn’t be more happy with the service we received from everyone at Nixco!
Binny Samuel
January 27, 2026
Had a faulty water heater that needed replaced. I definitely was not happy that I had to replace a water heater, but oh the joys of home ownership. I was fortunate to get ahold of NixCo (I used to work with Neyer, but NixCo and Neyer seemed to have merged) and that they happened to have an appointment available that day (that was a miracle!). Kris B. was my service technician and Mason W. was his helper. Both were friendly, polite, patient, and well trained (Kris was doing a a great job coaching Mason). Kris and Mason made it a pleasant experience. They were conscientious of not making a mess and told me what I needed to know, and answered all of my questions. They installed a Bradford White ICON System that comes with a 10 year warranty. They started at 2 PM and wrapped up just before 4 PM. I'm glad to be able to have hot water. I would definitely ask for both of them back and this experience with NixCo seems consistent with my prior experiences with Neyer.
Steve Walker
January 27, 2026
This was our third use of Nixco for plumbing problems. Today Jared and John came to work on our dead water heater. Just as with the other two visits the guys were knowledgeable, skilled, and courteous. It's good to have plumbers you can trust. We send all of our friends to Nixco with confidence.
Wendi Sheets
January 27, 2026
❄️ When a snow emergency ends, and your week begins at 8:00 AM promptly, you need pros who show up on time and ready to make an impact! CHECK, CHECK, DONE! Nixco Plumbing scores! At 9 degrees and 8:00 am sharp, Shawn and Mason from Nixco Plumbing arrived—on the very first day after a snow emergency. As a top-producing Realtor covering Warren, Butler, Clermont, Montgomery, and Hamilton Counties, I rely heavily on contractors who are prompt, practical, and professional. Nixco didn’t disappoint. From the moment I called, their scheduling team impressed me—friendly, efficient, and fast. Shawn and Mason continued the experience with clear communication, presenting all options with a “least invasive” mindset to save time and cost. ✅ Fast, freezing-weather response ✅ Transparent, expert-level explanations ✅ Budget-conscious solutions without cutting corners That’s the kind of service I trust for my clients and my own home. Nixco is now firmly on my go-to list. 🛠️ Professionals who “cut to the chase” and deliver under pressure? Call Nixco. #TopRealtorApproved #NixcoPlumbing #WinterWarriors #TrustedVendors #OhioHomes #RealEstatePartners #HomeMaintenancePros
Jamie wise
January 23, 2026
Jared and his assistant (sorry forgot his name) were prompt, polite, professional, and answered all my questions! I was given options to fix my plumbing issue, a first! I will request Jared again if possible!
ET Bass
January 23, 2026
Chris and Alex came out to update my sewage pump. I bought the pump and they did a great job installing it, including a new plastic 8-bolt cover. Chris worked extra hard to get the sump sealed for both water and gas leaks. They wanted to use a different check valve, but I wanted to keep my specialty one for quiet operation. Honestly didn't see a need for a different check valve as mine was 2 months old, so they agreed and used mine. Great guys to work with. They are sensible and knowledgeable.
barbara norris
January 23, 2026
Shawn was quick to inform of the problem, to tell me the cost. Pleasant and knowledgeable.
Diana Tracey
January 22, 2026
Shawn and Mason were great to work with. They made our stressful situation more tolerable. Their professionalism and empathy were reassuring. They were great at explaining what was wrong and how it needed to be fixed. Highly recommend.
Rick Lipman
January 22, 2026
Audie Reed came to my house and installed a water pressure valve and tank on my hot water heater. He was incredible. Great communicator! Kind and Friendly! Thank you, Audie , for your wonderful service.
Dave Paris
January 22, 2026
Let me first say thank you for returning my call for service whereas two other vendors must have been too busy to return multiple calls for service. Shawn was amazing at helping me review the age of our systems and offered solutions then took care of the work the same day. We had multiple items that must be replaced due to age, and they did a great job. Joining Shawn was Kyle and while he is new to business, he had a desire to learn vs waiting around for something to do. Shawn was an excellent coach as he teaches the plumbing trade to Kyle. So nice to have hired a company that responded and is working to fill the trade gap while doing excellent work. I will hire them for the next job that comes up. Thank you!!!
Harini Upparpalli
January 22, 2026
Very responsive to the first call, on time and quick resolution. Very satisfied
Glenna Ballek
January 22, 2026
Chris McClure was professional, on-time, explained everything that needed to be repaired or replaced. Fantastic experience, highly recommend NixCo Plumbing.
Randall Martin
January 22, 2026
Shawn did fantastic work. The repairs were done efficiently and left the work area very clean.
Johnnie Carroll
January 22, 2026
I had a few pluming jobs and needed a professional. I have used Nixco in the past and didn’t hesitate to call when this need arose. I was able to get a fast appointment, confirmation emails and a text to alert me of their ETA. Chris Mc arrived on schedule and wore protective footwear to protect my floors. He went from task to task providing options and quotes before work began - it turns out I didn’t need as extensive repairs as I thought and saved some $$. The completed work was perfect and the space left clean. I have no regrets engaging Nixco and can highly recommend them for projects large and small.
Lisa Veneziano
January 21, 2026
Audie was so friendly and a pleasure to have in my home! I appreciated his knowledge and honesty!
d m
January 21, 2026
On time, knowledgeable, gave me a great feeling for NixCo.
Brian Maley
January 20, 2026
I noticed my dump pump wasn’t working after looking at it I couldn’t find the issue. Called Nixco and the quickly scheduled an appointment for the next morning. Audie gave an ETA and arrived on time! He was very personable, knowledgeable and did his homework on our last repairs. He assessed the issue and much to our surprise, it was just the control panel in the battery back-up. No need for a new sump, only the battery & control panel. He also checked our hot water tank and noticed the expansion tank was faulty. Thanks Nico for being honest and forthcoming…it saved us money & prevented emergency situations. Being a NIXCO CBustomer is well worth it!!!
Lisa Kellar
January 20, 2026
Good experience from initial contact through installation. Scheduling appointment was easy, and I appreciated the reminders for the appointment and the notice when the technicians were on the way. Nathan and Mason did an outstanding job with the installs; efficient, clean, great quality. I appreciated their expertise, answering questions thoroughly, and very personable.
majo taul
January 19, 2026
Nixco was able to send someone out within a hour of calling for service. Shawn did a great job explaining why my sewer line backed up a second time in just a couple of months. He was able to clear the clog and gave me recommendations for keeping that line clear. I am very satisfied with the service provided and will definitely use Nixco again.
Justin Smith
January 19, 2026
Shawn is great. He explains things well and treated us fairly!