Nixco Plumbing Inc.'s Reviews
We strive to provide each and every resident in Mason with premium service and excellent customer services. We thrive off your great experience with us. Read on to see what your Mason and Cincinnati, Ohio neighbors are saying about Nixco Plumbing Inc.! Give us a call at (513) 457-0915 and get started today!
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KRIS, did an unbelievable job. He kept me posted on what was going on and was done within an hour.
Shawn came to troubleshoot our problem and did an excellent job. He explained everything and gave us some great advice on what we need to do in the fall to keep this from happening again. We joined the MVP club and were very satisfied with his work. Would highly recommend this company and Shawn. Mary Horning
Highly recommend Nixco Plumbing. They provided a service call on a Sunday to fix our hot water heater. Very professional and knowledgeable technician!
Nixco Plumbing has assisted me twice over the last month or so. Great customer service over the phone and quality work from the gentleman that have come out to my home. Sean Crank & his co worker did an amazing job ! They will be the first company I reach out to for future assistance !
Shawn fixed not only one but two of my garbage disposals. He gave me the pricing upfront so I could decide to move forward with the repairs or not. He also preformed a free health and safety test, where we discovered the GI was tripped on my sump pump. Had he not offered this service we may have not known until we had a problem. I would highly recommend Nixco Plumbing!
Started out okay but ended poorly. It was easy to schedule an appointment to repair an unseen audible leak. Tech arrived on time and was professional. But after cutting out a section of drywall the leak could not be found and I was advised to have an outside company locate the leak. I was charged $290 for the drywall removal (but not patched) and still had no answers or solutions. They also quoted $1,000 to replace the PRV which was a separate issue. After having the leak located by an outside specialist (same small area where the Nixco tech had removed drywall) I called Nixco to get it fixed, hoping to get a reasonable price as I had already been charged $290 for only a hole in the drywall. I was told they couldn't schedule an estimate until the following week and it would cost $39.95 unless I wanted to pay more for a weekend service call. I declined and went with a different plumbing company that had provided a speedy, free, much more reasonable price. They repaired the original leak that Nixco couldn't find, the PRV that Nixco quoted at $1,000, and two shut-off valves all for $750. I do not recommend Nixco.
We just moved to the area and tried a few different plumbers and Nixco was by far the best experience. Todd was not only kind, informative and prompt, he actively worked to solve and diagnose the problems.Update 1/3/2023: Russ replaced our water heater today and we could not be happier! He was timely, professional and thorough. We will keep going back to Nixco.Update 4/9/2024: John was awesome pulling and replacing both our toilet and vanity. Another successful Nixco experience!We will be using them again and highly recommend!
Gabe was so helpful and awesome!! He knew exactly what was wrong with our bathtub and fixed it so quickly! He explained all of our payment options clearly. And he gave possibilities of other fixes we could do but didn’t pressure us at all to do any of them!! Highly recommend!
Shawn did a great job! My toilet no longer runs, and he did a health and safety check to tell me what else I need to repair. Thanks Shawn!
Kris was excellent from the 1st phone call! He was courteous and professional. He came into our house about 8:00 pm. Replaced our sump pump and battery backup in record time during a rain event. Great job! Thank you Kris and Nixco Plumbing.
600 bucks is too much money for a simple outside water faucet with no complications.
Russ visited us during what can only be called a Sewer Related Plumbing Emergency. He was professional, thorough, and honest. After 3 hours he was unable to fix the issue; but came back the next morning and got back to work. Four hours later, the job was done and done correctly. Russ is definitely an asset to NixCo.
Great Company to deal with, service tech Gabe Newhall was very considerate and did an outstanding job to resolve my plumbing issue.
John handled my issue with professionalism and was very knowledgeable. He kept me updated throughout the process.
Gabe and helper arrived as scheduled. Very professional job ensued for the installation of electric/gas water heaters. Completed installation with minimal disruption to house routine. Wore foot booties to protect carpeting and even put them on hand truck wheels as they used it to move heaters up/down stairs during installation. Gabe definitely took pride in his work. Also took extra effort to install homeowners supplied spring check valves which hopefully would fix bleeder issues between the two heaters. I was very happy about that fix! Would definitely recommend his services to anyone!
Todd with Nixco Plumbing has done a few jobs for us here at Fairfield VW. He has been timely in response and his work is top notch! I highly recommend him to anyone looking for their plumbing needs!
After our water softener went haywire and spewed water all over our laundry room, we used the shutoff valve on the back of it to shut the water to it off - which worked for about a week. Then last Friday we tried repairing it by putting a new gasket in the Venturi valve, which is one of the fixes for the leaking. That didn't work and it started leaking again. We couldn't stop the leaking so we had to turn the water off to the whole house. No water for two whole days!I called Nixco on Saturday and explained the situation. They told me someone from the office would call me on Monday between 8:00 and 9:00AM.They did and made an appointment! They came today - the very same day - to assess and repair. Found out that the old one had a broken collar and nothing was going to fix it! But we also found out it was UNDER WARRANTY! They brought and installed a new one. It's up and running and we have water! YAY!Gabe, Jerod and a third fella, whose name I can't remember, were here nearly two hours, emptied the old one, which was full of salty water, took it out of here and cleaned everything up. Fantastic job! And very grateful for the stellar service.
Kris B was very knowledgeable, professional, and friendly as he plumbed the set up for my steam shower unit. When it was later determined that a change had to be made to meet the steam unit's warranty demands, he came back out promptly and Nixco did NOT charge me a penny, even though they didn't really do anything wrong in the initial setup. How rare it is in today's world to be treated like you matter as a customer. I highly recommend this company to anyone who wishes to work with a company that sees doing right by it's customers is the right way to do business.
So professional Kris wasGreat. He was so kind andReally set me at ease. HopeThis is the last time. IfI do need a plumber againNIXCO will be the onlyPlace I call. Thanks
Thank you Nixco! Prompt, and serviceman John was so friendly and helpful fixing my gas hook up. Highly recommend Nixco!
Shawn arrived and was pleasant and fixed the problem. I was glad Nixco was able to fit us into a time when yet had a canceled appointment.
We have used Nixco Plumbing for 18 years. And for 18 years we have always been satisfied. We usually ask for Russ as our preferred plumber. He is always on time and very courteous. He explains what we need to have done and why. We would recommend Nixco to family and friends.
Kris was very good and professional. He explained the problem and what he was going to do. He provided options and a clear budget.
John and Alex did an excellent job of installing a new utility sink and replacing a bath tub. We have used Nixco many times and will continue to call them any time we need them.
