Our Happy Customers Reviews
Check out what local plumbing customers have been saying
about the service performed by Nixco Plumbing!
Neyer (Nixco) Plumbing came out to fix my bathtub drain. Making the appointment was very easy, and they came out the same day. Dre came to repair my drain and he was highly skilled, friendly and a very nice guy. He was very upfront detailing the potential costs (fortunately, I just needed a new trip lever, so it was a very quick fix! I will definitely use this plumber again for all of my plumbing needs!
Got a surprise when I found my sump pump motor was burning up! Called Nixco and they came out right away! Shawn and Kyle had me fixed in no time. I will call Nixco for all of my plumbing needs!
Incredible Service Tech in Kris Bole. Professional. Efficient. Effective. Explained the conditions, the job and the path ahead. Saving this biz card for future work!
Had Nathan and Audie replace a cartridge on my shower faucet. They did a great job. I was able to get service the same day I called.
John is wonderful !! Not only is he knowledgeable and friendly, but he got the job done in a timely manner. When the plumbing at Mason City is not working it’s so important that it gets fixed and fast. We will be using John again! He is great!
John Krusling does excellent plumbing work and is reliable, professional, and easy to work with. He communicates well, shows up on time, and takes pride in doing quality work. Highly recommend him for any plumbing needs. Most recently, I have some friends who work within Mason City Schools and they mentioned the quality and efficient work done by John which falls in line with our experiences. Highly recommend.
John was awesome! Very friendly, professional, and easy to work with. He came out quickly, fixed the problem, and made the whole process stress-free. You can tell he really cares about doing quality work. Definitely recommend him!
John Krusling was so great, he fixed our toilet fast and was very professional! We would recommend him to friends and use him again.
I can't say enough about the work performed by Nixco/Neyer Plumbing. They replaced my sump pump with a backup battery and everything is running smoothly! The two gentlemen who did the install were very polite and worked hard to get the new system up and running. Very Professional! Thanks Shelby Campbell.
10/10 I would recommend to anyone! They commicated very well and showed up when they said they would! Kyle was awesome and very informative and didn't try to sell me something I didnt need, when our tankless water heater went down! He was honest and gave great service!!
Had a great experience with Neyer Plumbing. They responded quickly, arrived when they said they would arrive and the plumber who made the service call (his name is Shelby) was top notch. The installation wasn’t easy b/c the kitchen is small and space is tight but Shelby didn’t let that deter him and did a great job. Very happy with the result. I definitely would recommend Neyer.
May 29, 2026 NixCo technician Jared McCall provided excellent service for us. He performed a major toilet tank rebuild. Toilet not functioning properly and showing signs of wear. He presented various options and we were comfortable with the recommendation. He was efficient, personable and very professional. Even though I feel the cost is a bit high, we are confident in the work. NixCo provided plumbing service when our home was originally built and we have used them for our plumbing needs.
Kyle did an excellent job getting my water back on. Quick, knowledgeable, clean. Will be using again!
I had Nixco do a sewer scope in the house I’m buying because my home inspector couldn’t. My technician Shawn was great - very knowledgeable, corrected some things the inspector had said, and shared a lot about the process. He shared different options I had but didn’t try to upsell me at all. They were able to get out quickly after I called. Only taking one star off because it took an hour for him to get to the house after receiving the text he was on his way, when the woman on the phone had said it would be 30 minutes or less. Still, I would definitely call them again!
Arrived within 2 hours of calling. Located problem with discharge drain. Good experience.
Chris is friendly and professional! We see him yearly for our sprinkler maintenance and he’s great!
I thought I needed repair of an outside faucet. Technician David, looked at the job and suggested not just replacing the faucet, but also moving it to another spot. This was brilliant! It fixed not just the leak, but put it in a much better place. (It originally came out in a finished room in the basement.) Now it is in a work area. Brilliant!!! I have used them and will continue using their services. 5-STAR.
What an absolute pleasure to work with Mason! He is not only professional, courteous and personable but is also amazingly efficient! He knows well his business! As a result he generated additional business for Nixco. I have requested that Nixco do some additional work for me, installing a utility tub kit. I hope Mason will do this additional work.
Fast & efficient service. Had a valve replaced and Service Technician clearly explained what had to be done and the cost.
Mason did an amazing job of switching out a showerhead for a new one and preparing my shower for handicap use. He was kind, respectful, and engaging. I highly recommend him.
Had Chris McClure from NixCo Plumbing to install a gas line for an outside grill. Chris did an outstanding job, he was very professional, courteous and did a great job with the installation. I would highly recommend Chris and Nixco Plumbing. I will definitely use them for future projects.
Had the pleasure of working with NixCo Plumbing today. The technician Mason W. arrived at the house early for the appointment. Mason was extremely knowledgeable and accurately diagnosed and articulated our plumbing issue. Mason was respectful and courteous throughout the entire process. We would recommend NixCo Plumbing and Mason W. to others.
I have been a Nixco customer for 5+ years. They have addressed irrigation / Backflow issues, water lines blocked by tree roots, and other plumbing issues. They are extremely professional and efficient, I wouldn’t think of using anyone else.
Detail diagnosis, prompt scheduling and on time service. Great communication and technical skills. Project was completed on time within budget. Customer service was very professional and responsive.
Our new homeowner’s insurance is requiring one of those leak detector/whole house shutoff devices. Called these guys for a second estimate as I thought the first one was high. Not only was their estimate about 20% less for the same device, the plumber (Mason) said I can actually do it right now if you want. This was great as I already had blocked a half day off just for the estimate. He did a great on the work, made sure everything was cleaned up well, and walked me through the app setup. I will definitely use them again and request Mason.
Very professional, prompt. Knowledgeable. Definitely will use them again. Came early for a leak on water heater, and were able to bring one that day and replaced it. During a rainstorm, too! Will continue to use them.
Chris M. did an excellent job with the plumbing service at our school. He was professional, knowledgeable, and completed the work efficiently. He was easy to work with, communicated clearly, and made sure everything was taken care of properly. We were very pleased with the service and would highly recommend him.
Mason W. did a fabulous job fixing a water leak in our basement due to a pipe break from my hose outside. He was diligent, professional and would highly recommend him to others! Thank you!
Very courteous, knowledgeable and professional. The job was completed so quickly without issues
Chris was right on time and got the job done quickly. We have always been very happy with Nixco for many years. It is always a pleasure to see Chris McClure show up!
You guys… 🥹 if there was a million stars I would definitely give it to them with no hesitation! Kind and professional. Empathetic and serious. Great energy and committed determination! My words will NEVER be enough to describe how easy going and reliable they are! They give kindness and trust because they are for sure people who know what it means to keep their word!