SUMP PUMPS
Drain Cleaning
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Our Services
Reliable Sump Pump Services Serving the Greater Cincinnati & Mason, OH Areas
Have a damaged or backed-up sump pump? Call us immediately at (513) 457-0915 to have your sump pump repaired quickly and efficiently to help you reclaim your space that is over run by damaging water build-up.
Are you in need of a new sump pump? Do you have repairs that require attention? Perhaps you simply have questions about how your sump pump operates and if you require a new one. Nixco Plumbing Inc., is here to answer all of your questions and treat all of your problems as if they were our own. You can count on us to tackle the problem, no matter how small or large.
We are here to answer all of your questions and treat all of your sump pump problems. Count on us to tackle your issue no matter how big or small!
Check out our customer reviews and testimonials to see what your friends and neighbors have been saying about us.
Schedule Your SUMP PUMPS Services Now!
Why Do You Need a Sump Pump in Your Home?
Commonly located in the basement of your home, a sump pump is used to remove water that has accumulated in a sump basin or pit. These basins, or pits, help manage surface runoff water while recharging underground aquifers. Often placed in the lowest part of the basement, sump pumps help keep your basement dry and prevent flooding.
According to American Society of Home Inspectors, 60% of American homes experience moisture in the basement and even more homeowners experience basement flooding. Sump pumps are proven beneficial to prevent mold and mildew that can cause health problems such as asthma and other respiratory issues. They are also responsible for the prevention of flooding and water damage that would cost thousands of dollars to fix.
What Are the Different Types of Pumps?
There are two different types of main sump pumps that are available to homeowners, two types of backup sump pumps, a combination sump pump, and a sewage sump pump.
- Submersible sump pumps are placed under water in the sump basin and last between 5 to 15 years. Even though it will not last as long as a pedestal pump and it is pricier, submersible sump pumps will take up debris without clogging.
- Pedestal sump pumps are less expensive and easier to move than the submersible pumps. If installed properly and kept free from debris, these pumps will last from 25 to 30 years. A pedestal pump has the motor mounted above the sump. This placement makes it easier to repair.
- Battery backup sump pumps are used in the event of a power outage when electrical powered ones, such as submersible and pedestal ones, are unable to work. Battery operated, this pump kicks in as soon as the power goes out and helps keep your basement dry.
- Water backup sump pumps operate the same way as battery operated ones without having to rely on a battery. Like the battery operated pumps, water powered sump pumps are automatic independent systems from the primary sump pumps.
- Combination sump pumps combine a primary sump pump with a battery backup. This combination gives homeowners peace of mind without having to purchase a second unit.
- Sewage sump pumps are mostly used to pump effluent sewage waste from the home and into the sewage system.
When you access our online discounts and coupons, you’ll save on a range of our plumbing services.
What Are Some Common Problems?
There are several common problems found with having a sump pump, including:
- Old sump pumps that need to be replaced.
- Frozen discharge sump pipes that happen during harsh winter weather.
- An overwhelmed sump pump that cannot keep up with a high volume of water.
- Power failure without a backup sump pump.
- Stuck sump pump switches.
If you need sump pump repairs done or replacement, be sure to call Nixco Plumbing Inc. today at (513) 457-0915. We specialize in plumbing repair and installation and are here to take your call 24 hours a day, 7 days a week.
Schedule Your SUMP PUMPS Services Now!
Sump Pump Frequently Asked Questions
What does a sump pump actually do?
A sump pump helps keep your basement dry by pumping out water that gathers in a pit, especially during heavy rain or when the water table rises. It’s your first line of defense against flooding, dampness, and costly structural damage.
When should I consider installing a sump pump?
If your basement or crawl space tends to collect water—or you’re worried about flooding, mold, or foundation damage—a sump pump is a smart, proactive step. It keeps your home protected, safe, and dry.
What are common sump pump issues?
Some frequent problems include pumps that run constantly, frozen discharge pipes, outdated units, power outages without backups, or stuck float switches. We’re here to help diagnose and fix these problems fast.
How often should I test or clean my sump pump?
Test your pump a few times a year—especially before heavy rain. Pour a bucket of water into the pit to check that it turns on and off properly. Regular maintenance helps avoid surprises when you need it most.
My sump pump runs nonstop, what's wrong?
That could mean a stuck float switch, a clog in the discharge line, or that your pump is undersized. One of our licensed plumbers can take a look and get it sorted out quickly.
How long does a sump pump last, and when should I replace it?
Most sump pumps last around 10 years. If yours is older, making strange noises, or struggling during storms, it might be time for an upgrade to a more efficient and reliable model.
Do you recommend having a backup system?
Absolutely. Power outages and pump failures can happen during storms—the exact moment you need your system most. A battery or water-powered backup pump adds a critical layer of protection.
Where should the sump pump discharge water?
Always direct discharge water well away from your home’s foundation—never into the sewer. A proper drainage line will help prevent flooding and ensure your system is up to code.
Have more questions or want your system checked?
Give Nixco Plumbing a call, we’re happy to inspect, repair, or upgrade your sump pump to keep your home dry and protected year-round.
About Nixco Plumbing
what our clients say
Since 1978, Nixco Plumbing has been trusted by over 200,000 homeowners in the Mason area to provide dependable,
high-quality service. Check out what our happy customers have to say about their experience with us!
high-quality service. Check out what our happy customers have to say about their experience with us!
4.8
Based on 2,262 Reviews
Karen Lee
April 29, 2026
Our technician Shawn Crank showed up right on time and diagnosed and explained the situation of the sewer back up in the kitchen. He then fixed the flooded sink and to my surprise cleaned the kitchen sink, counter and floor. I was extremely pleased and can only recommend Shawn with NixCo. Plumbing. He went over and beyond of my expectations.
Ted Wind
April 29, 2026
The guys were professional and knowledgeable. I felt confident that they knew what they were doing. This will be an experience project and I am hoping they will give me a good quote. I have trust that they will do a great job.
Sabine Peters
April 29, 2026
We experienced a water backup in the kitchen sink after not being in the home for almost 3 weeks. The kitchen was mostly flooded and the water seeped into the carpet of the dining and living rooms in the open concept condo. A neighbor recommended Nixco. We come down from Michigan, so were glad to get a recommendation. We called them and they sent Shawn out. Shawn was super friendly and professional! He saw the mess and also arranged for a restoration company right away. Shawn and his collegue did a wonderful job explaining what happened, fixing the issue, cleaning up and making sure that everything was left perfectly, including making us feel comfortable with the process! I would highly recommend Nixco, and especially Shawn! Thank you, guys!!
Amanda Neumann
April 28, 2026
Fast and effective!!! Couldn’t recommend enough.
Klohe Kaz
April 28, 2026
Great job!!!!!!! Did wonderful with my toilet repair! Will definitely use again.
Richard Miller
April 28, 2026
Kyle was very helpful and polite. Identified the issue and fixed it in quick fashion. Our experience was great!
Will Adams
April 27, 2026
Shawn was very professional and helpful. I would highly recommend going with this company to help you with your plumbing needs.
Erin Gill
April 27, 2026
Shawn was wonderful to work with. We were having issues with two bathtubs and a sink not draining well, and he quickly diagnosed and fixed everything. He was professional, efficient, and took the time to explain what was going on. It’s such a relief to have everything working again - highly recommend Shawn!
Jimmy Swanson
April 27, 2026
Demondre Jones with Nixco Plumbing performed plumbing work at our home today. He was quick, efficient, friendly, and professional. He explained his work along the way, and the bill was reasonable. I highly recommend him for your plumbing work. 5 stars plus.
Julia Leary
April 27, 2026
Workers arrived on time and as expected. Service was professional and friendly, courteous. Doing their work to meet codes was a priority. Clean up was great. I would hire them again for plumbing services.
Cristian Monahan
April 25, 2026
Kris was extremely helpful and quick. Would definitely recommend to anyone!
dave celmer
April 25, 2026
Shawn was very good - professional, courteous and explained everything thoroughly. Made the decision making process much easier.
Michelle Hoffman
April 24, 2026
Alex and Kris were both very helpful in advising me what to do with my RO machine. Very neat and organized. Remy approved! 🐶
Debbie Slater
April 23, 2026
We had our hot water heater replaced by Kris B and Alex. They did an excellent job, diligently completed the replacement and were very good work with. We are a loyal customer of Nixco and have been impressed with their staff each time and the quality of their work.
Scott Hopkins
April 23, 2026
Excellent service from Shawn Crank at Nixco.
Dan Bellinski
April 22, 2026
Shawn cleaned 3 drains with partial to fill blockages. He was very knowledgeable, friendly, and thorough. We’ll gladly request him for our next plumbing job.
kathy niehaus
April 22, 2026
Audie was very helpful in the options of solving my plumbing issue.
David Avery
April 21, 2026
Nixco Plumbing (Todd, Greg and Jason) replaced our existing sump pump and gutter drains for the entire house. Highly recommend them and Nixco.
Mollie Bryson
April 21, 2026
Nathan was so helpful! Informative and was able to complete our project same day!
Mike Brown
April 21, 2026
Repaired quickly showed up on time told me everything that was going on and I’m back up and running
Charlie Zhang
April 21, 2026
Shawn Crank has done an excellent job!
Steve Lampert
April 21, 2026
Crew did a nice job clearing our kitchen sink blockage. They explained the repair with my wife. Had a good experience with Neyer Plumbing.
Rick Long
April 21, 2026
Nathan and Paddy came out to replace a pinched water pipe below my garage. They arrived when scheduled and completed it in one day, like they planned. They were both friendly and answered any questions I had. The job entailed jackhammering through the cement floor and digging about 4.5 feet down. They dealt with the challenges of the task. My water volume and pressure is now outstanding. As for the price, my condo association paid for it, so I have no knowledge.
Stefanie Darlington
April 20, 2026
We’ve had Chris McClure from Nixco multiple times. He’s always respectful, friendly, prompt and thorough. Today, he and his working partner, Paddy, replaced a sump pump in record time. They walked us through the operation and controls and cleaned up the work area. Highly recommend Nixco, Chris and Paddy.
Toni Mendoza
April 20, 2026
Shawn Crank was my service technician. He was awesome! He was very thorough and explained everything he needed to do and had a few extra suggestions. I will definitely be calling back if/when I need another service!
Kathy V
April 20, 2026
Audie is the best! He came out right on time very friendly very professional job! I would absolutely recommend this company and Audie did a fabulous job representing the company
ASPMediaBank
April 20, 2026
John came and tested our backflow device today. He was professional, courteous, and on time. Quick and easy service at a reasonable price.
Curtis Perea
April 20, 2026
John Krusling with Nixco Plumbing helped me complete my backflow testing today and he was a joy to work with. He was on time, friendly, and professional, even after I had to cancel my previous appointment when he was already on site to do the work. He was kind and understanding when I was clearly stressed, and made the whole process much easier. John is a great plumber to hire for your job. Thanks, John!
K. Farmer
April 20, 2026
Nathan was fantastic! We had a busted hose bib that flooded our basement. Within two hours of calling Nixco, Nathan had arrived, diagnosed, and fixed the problem. We are very grateful for Nathan's kind and quick help in this situation, as well as his explanation of what went wrong and how to prevent it in the future. Thanks Nathan!
Robin Mccluggage
April 18, 2026
John, Jason & Greg came and fixed our sump pump lines that lead to the storm sewer. After they assessed our situation they came bk with a back hoe in a timely manner . They did an exceptional job! All 3 were very conscientious, extremely polite & professional and were able to fix our sump pump lines in the front yard. They operated a back hoe & even saved our sod! Once everything was finished they put everything back and our yard looks great w the sod placed back over the giant ditch they had to make. The new sump pump lines are operating perfectly. I would highly recommend Nixco Plumbing!
Jeff Mc
April 18, 2026
Arrived on time, Was friendly and professional, and fixed the clogged main drain to the house
Michael Lee
April 17, 2026
Todd Reed is a good plumber
Craig Williams
April 16, 2026
Mason and Todd were expert and professional replacing my frost free faucet at my barn
John Neeley
April 15, 2026
Nathan went above and beyond to address our issue. He ran into some quirks in our older home, used his problem solving super skills, kept me informed all the way and found the best possible solution! Thanks Nathan! You’re a five star kind of guy…
Jackie Lawrence
April 15, 2026
Shawn Crank came to my house on time. He was knowledgeable about our issues. He knew about the sump pump product that we needed and explained everything well. He did great work and cleaned up the area when the job was complete. He was friendly and professional. I will call again if I have any other plumbing issues.
Judy Tepe
April 15, 2026
We were thoroughly impressed with Nixco and their service technician, Chris McClure! We talked to Becky (the receptionist) at Nixco and requested Chris, due to wonderful reviews online he had for his work! Becky had Chris scheduled to be at our house the very next morning. Our kitchen sink was completely plugged up, and he finally had to go up on the roof and unplug the line from there. We are very grateful to Chris, and highly recommend him if you have plumbing needs!
Lori Fenner
April 15, 2026
Jared was great! Fast and efficient. Friendly and did a great job! He cleaned up after his work was done. I will always use Nixco! Thank you!
Anonymous
April 15, 2026
John and Mason do a great job servicing Mikes Carwash
Brian White
April 14, 2026
I got some general plumbing work done and a new water softener system. Kyle of Nixco Was unbelievably excellent. Explained everything and did a clean professional job
Jeff Trimmer
April 14, 2026
Great job Shawn! Came out to find and solve my drain problem! Never even thought about giving up on it! Worked hard to find the problem and then attacked it to get it fixed! Thanks Again Shawn!
Ann Ball
April 13, 2026
Todd did a great job, he was honest, personable and left things neat after all his work. Thank you
Jane Bensman
April 13, 2026
Service person, Jared McCall and his associate, John did a wonderful job of answering all my questions and fixing the problem of a clogged drain. They were patient with me and very sensitive to keeping my home clean by putting on and taking off shoe covers. I would hope either of these service persons would be my service person in the future, if needing service.
Steven Otto
April 13, 2026
I've been using Nixco for many years now. Always on time, always professional. John and Alex came out today to test my backflow valve for the irrigation system. They did a fantastic job as usual. Thanks guys!!
Stevemd
April 11, 2026
Lost important plumbing, these folks had someone out in a few hours. Fixed everything. In today's world it seems like a fair price. Either way highly recommended
Amy H
April 10, 2026
We have hired Nixco for various projects over the years and never have been disappointed. We really appreciate Nathan and Paddy going over options related to our water softener and removing our old system today. Always professional and on time.
Joseph Mahigel
April 10, 2026
Chris was quick and did a great job. I'm very thankful!
D Winks
April 10, 2026
update-Nixco completed work as quoted leaving the area clean. Made follow-up contact to confirm satisfaction. Nixco plumbers are punctual, provide a quote and answer questions. Prior to their arrival notification with photo is received. The work was neat and clean.
Echo’s Dad
April 10, 2026
Audie’s attitude is infectious! Enjoyed working with him!!
Senai Negassi
April 10, 2026
We had a fantastic experience from start to finish. They came out the same day to assess our leaking main water line and provided a very competitive price. The work was scheduled for the following week and completed efficiently. Todd, the plumber, did an excellent job overseeing the entire project and crew. The main line—from the meter to the washer room (main valve)—was replaced in just one day. Other reputable companies we contacted estimated it would take up to three days (with no water during that time) and quoted prices about 20% higher. We were also impressed with the responsive and helpful office staff. Todd and the entire crew were professional, knowledgeable, and easy to work with. This company clearly has the right people, expertise, and equipment, and they deliver top-notch service at a great value. Other small businesses should take a note.
Carol Mastropietro
April 9, 2026
Kris and Mason are fantastic!!