SUMP PUMPS
Drain Cleaning
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Our Services
Reliable Sump Pump Services Serving the Greater Cincinnati & Mason, OH Areas
Have a damaged or backed-up sump pump? Call us immediately at (513) 457-0915 to have your sump pump repaired quickly and efficiently to help you reclaim your space that is over run by damaging water build-up.
Are you in need of a new sump pump? Do you have repairs that require attention? Perhaps you simply have questions about how your sump pump operates and if you require a new one. Nixco Plumbing Inc., is here to answer all of your questions and treat all of your problems as if they were our own. You can count on us to tackle the problem, no matter how small or large.
We are here to answer all of your questions and treat all of your sump pump problems. Count on us to tackle your issue no matter how big or small!
Check out our customer reviews and testimonials to see what your friends and neighbors have been saying about us.
Schedule Your SUMP PUMPS Services Now!
Why Do You Need a Sump Pump in Your Home?
Commonly located in the basement of your home, a sump pump is used to remove water that has accumulated in a sump basin or pit. These basins, or pits, help manage surface runoff water while recharging underground aquifers. Often placed in the lowest part of the basement, sump pumps help keep your basement dry and prevent flooding.
According to American Society of Home Inspectors, 60% of American homes experience moisture in the basement and even more homeowners experience basement flooding. Sump pumps are proven beneficial to prevent mold and mildew that can cause health problems such as asthma and other respiratory issues. They are also responsible for the prevention of flooding and water damage that would cost thousands of dollars to fix.
What Are the Different Types of Pumps?
There are two different types of main sump pumps that are available to homeowners, two types of backup sump pumps, a combination sump pump, and a sewage sump pump.
- Submersible sump pumps are placed under water in the sump basin and last between 5 to 15 years. Even though it will not last as long as a pedestal pump and it is pricier, submersible sump pumps will take up debris without clogging.
- Pedestal sump pumps are less expensive and easier to move than the submersible pumps. If installed properly and kept free from debris, these pumps will last from 25 to 30 years. A pedestal pump has the motor mounted above the sump. This placement makes it easier to repair.
- Battery backup sump pumps are used in the event of a power outage when electrical powered ones, such as submersible and pedestal ones, are unable to work. Battery operated, this pump kicks in as soon as the power goes out and helps keep your basement dry.
- Water backup sump pumps operate the same way as battery operated ones without having to rely on a battery. Like the battery operated pumps, water powered sump pumps are automatic independent systems from the primary sump pumps.
- Combination sump pumps combine a primary sump pump with a battery backup. This combination gives homeowners peace of mind without having to purchase a second unit.
- Sewage sump pumps are mostly used to pump effluent sewage waste from the home and into the sewage system.
When you access our online discounts and coupons, you’ll save on a range of our plumbing services.
What Are Some Common Problems?
There are several common problems found with having a sump pump, including:
- Old sump pumps that need to be replaced.
- Frozen discharge sump pipes that happen during harsh winter weather.
- An overwhelmed sump pump that cannot keep up with a high volume of water.
- Power failure without a backup sump pump.
- Stuck sump pump switches.
If you need sump pump repairs done or replacement, be sure to call Nixco Plumbing Inc. today at (513) 457-0915. We specialize in plumbing repair and installation and are here to take your call 24 hours a day, 7 days a week.
Schedule Your SUMP PUMPS Services Now!
Sump Pump Frequently Asked Questions
What does a sump pump actually do?
A sump pump helps keep your basement dry by pumping out water that gathers in a pit, especially during heavy rain or when the water table rises. It’s your first line of defense against flooding, dampness, and costly structural damage.
When should I consider installing a sump pump?
If your basement or crawl space tends to collect water—or you’re worried about flooding, mold, or foundation damage—a sump pump is a smart, proactive step. It keeps your home protected, safe, and dry.
What are common sump pump issues?
Some frequent problems include pumps that run constantly, frozen discharge pipes, outdated units, power outages without backups, or stuck float switches. We’re here to help diagnose and fix these problems fast.
How often should I test or clean my sump pump?
Test your pump a few times a year—especially before heavy rain. Pour a bucket of water into the pit to check that it turns on and off properly. Regular maintenance helps avoid surprises when you need it most.
My sump pump runs nonstop, what's wrong?
That could mean a stuck float switch, a clog in the discharge line, or that your pump is undersized. One of our licensed plumbers can take a look and get it sorted out quickly.
How long does a sump pump last, and when should I replace it?
Most sump pumps last around 10 years. If yours is older, making strange noises, or struggling during storms, it might be time for an upgrade to a more efficient and reliable model.
Do you recommend having a backup system?
Absolutely. Power outages and pump failures can happen during storms—the exact moment you need your system most. A battery or water-powered backup pump adds a critical layer of protection.
Where should the sump pump discharge water?
Always direct discharge water well away from your home’s foundation—never into the sewer. A proper drainage line will help prevent flooding and ensure your system is up to code.
Have more questions or want your system checked?
Give Nixco Plumbing a call, we’re happy to inspect, repair, or upgrade your sump pump to keep your home dry and protected year-round.
About Nixco Plumbing
what our clients say
Since 1978, Nixco Plumbing has been trusted by over 200,000 homeowners in the Mason area to provide dependable,
high-quality service. Check out what our happy customers have to say about their experience with us!
high-quality service. Check out what our happy customers have to say about their experience with us!
4.8
Based on 2,399 Reviews
Katherine Battisti
July 20, 2026
Nixco is fantastic as always. They come quickly to address issues and find a way even with challenging situations. I never have to worry when they come.
Alisha Zimmerman
July 18, 2026
Todd was extremely kind and quick to fix an emergency flood situation.
Cole Wesney
July 16, 2026
Kris and Owen are great extremely professional and did the job right! Cleaned up the space better than it was when they got here!
bella paige
July 16, 2026
👍👍
jen blow
July 16, 2026
We love Nixco, they are extremely polite to us, solve all problems, and go above and beyond to make things right. Our last appointment was with Shawn and Kyle, to install a second floor washer. Small issues ensued, but they were resolved before the day was done! We love being able to call for issues knowing we will have a very qualified person working in our home .
Ron Cole
July 16, 2026
Todd did a great job at my place of business
Shelly Martin
July 15, 2026
NixCo Plumbing, Inc. Shawn & Kyle I highly recommend! Very professional, dependable, on time and they make sure that you the homeowner understands what’s going on and how the problem can be cured. I have been a NixCo customer for the past 6 years and they never disappoint!!! Jared was awesome!! He came to my house to look at my issue on 7/14/26 . Immediately knew what was needed! Returned 7/16/26 to complete the work. He was prompt, professional and answered all my questions! Thanks, Jared!! NixCo never disappoints!!
cheryl Hutchison
July 15, 2026
Kris did a great job repairing the shower pipe that broke off in the wall. He did minimal damage to the drywall and had the shower up and running in 30 min! I recommended him to my neighbors and he will be requested when they’re ready for their job!
Kristie Dunn
July 14, 2026
Todd was awesome!! Professional and so fast at fixing the leak! Thanks!!!
Anne Lilly
July 14, 2026
Shelby was awesome. On time, great personality, easy to talk to and made it simple for me to understand. I will be calling him again for any future problems. Thank you Shelby!!!!! The main reason I chose this company was the reviews. I see why.😄. Very satisfied with the service.
debbie miller
July 14, 2026
John knew exactly what the issue was and quickly resolved my faulty return valve to give me back hot water!
Brooke Matzen
July 14, 2026
Nixco has quality technicians who always have the best customer service. We especially love John K who always has a smile on his face and gets the job done.
Teresa Maley
July 14, 2026
Mason from Nixco Plumbing gave us options for repair or replacement. He had the part he needed in his truck and was able to successfully make the repair in about a half hour. He did a great job and was very pleasant.
Brian Maley
July 14, 2026
I noticed my dump pump wasn’t working after looking at it I couldn’t find the issue. Called Nixco and the quickly scheduled an appointment for the next morning. Audie gave an ETA and arrived on time! He was very personable, knowledgeable and did his homework on our last repairs. He assessed the issue and much to our surprise, it was just the control panel in the battery back-up. No need for a new sump, only the battery & control panel. He also checked our hot water tank and noticed the expansion tank was faulty. Thanks Nixco for being honest and forthcoming…it saved us money & prevented emergency situations. Being a NIXCO CBustomer is well worth it!!!
Todd Daniels
July 13, 2026
Todd from Nixco Plumbing did a great job. Very knowledgeable!
Robert Knue
July 11, 2026
Nathan Meyer showed up and walked me through needed to be done and got me going real nice guy easy to talk too would ask for him personally next time
Jessica Mathews
July 10, 2026
Was very polite and helpful. Communication was clear and informational.
K McG
July 10, 2026
We have used them several times over the last few years. Service was excellent and would definitely use Nixco again for services.
Ellen Chesterfield
July 10, 2026
Shawn Crank did a great job! Efficient, cleaned up everything. Good diagnostic; did not try to upsell anything! Toilet works great. Very personal and friendly.
Wagner Thomaz
July 9, 2026
Chris and Owen provided a great service installing a new water heater. Explained me all points and keep my house clean and organized as before the work was done. Price was fair.
jim laker
July 9, 2026
Mason completed the difficult task and did a great job.
Joseph Brandt
July 9, 2026
Great
Bruce Maples
July 9, 2026
Shawn Crank came out the next day after I called Nixco to look at an issue with my sump pump and was able to put in a whole new system that same afternoon. He was super knowledgeable and friendly. He did a fantastic job. Highly recommend Nixco.
Janie Law
July 8, 2026
I can make it simple. My tech August was on time and explain everything that he was going to do He did it in a timely manner. He came with a smile and a hand shake and he left with a smile and a hand shake.I felt as though my family member came and did work. Thanks so much August and Nixco Plumbing.😃
Phillip Poggi
July 8, 2026
Jared was exceptional. Can same day. Explained all options.
Lori Noel
July 7, 2026
Audie was great! We highly recommend.
John
July 7, 2026
I recently had an extensive shower repair completed by Shawn Crank from Nixco Plumbing, and I was extremely pleased with the entire experience. Shawn was professional, knowledgeable, and took great pride in his work. He explained everything clearly, paid close attention to detail, and made sure the repair was completed the right way. Throughout the job, he was courteous, friendly, and focused on providing outstanding customer service. Shawn is a great representative of Nixco Plumbing, and I would highly recommend both him and the company to anyone in need of quality plumbing services. Thanks John H.
Thomas Gunlock
July 7, 2026
Very knowledgeable, extremely neat and very friendly. Did great work.
Curt Hoffman
July 6, 2026
Nixco came to inspect slow draining sinks in bathroom and replace the two u-drains as well as change two pop-up sink drains that were no longer popping up. Shawn Crank came as scheduled on time. Job was fixed promptly and left everything perfect. Shawn was very conscientious to make sure all was perfect and great to work with. Highly recommend.
John Adams
July 4, 2026
My fault, 2.5 hours cost $600 an hour, I think that’s a bit much. It was the shower and I wanted it done.
Richard Kinman
July 2, 2026
Very nice and professional. Would highly recommend.
Cindy Maskery
July 2, 2026
In my experience, Nixco has some of the best plumbers we've used over the years. Today, Mason replaced our leaky bathroom faucet and had to do a deeper dive behind the faucet to get the job done. He was confident, efficient and professional. Thanks, Nixco, for doing a great job hiring great plumbers!!!
Wes Sander
July 2, 2026
Mason came over today before a holiday and saved me! I was barely charged and he fixed everything immediately without price gouging me. You all have a customer for life!
Ralph Patton
July 2, 2026
Great!!! The appointments and scheduling of the repair was good. The outside water line was done very professionally. Aaron very professional team,Jason and Greg.
William McCaughan
July 1, 2026
Your employee was highly qualified. He was respectful of our premises and did a thorough evaluation of our overall plumbing condition. A job well-done.
Mike Schmidt
July 1, 2026
Todd recently came out and help fix a clog in the drain that was on the second floor in our office. The drains were backing up and he was able to find the problem and get the drain moving again.
Jeremy Sturgeon
June 30, 2026
I had a great experience with NixCo, and Shawn was outstanding. He was professional, courteous, and knowledgeable. He arrived on time, explained everything in a way that was easy to understand, and completed the work efficiently with great attention to detail. It's refreshing to work with someone who takes pride in their job and genuinely cares about providing excellent service. Thanks to Shawn, the whole process was smooth and stress-free. I highly recommend NixCo and especially Shawn for anyone looking for reliable, high-quality plumbing service.
Mike Schmidt
June 30, 2026
Todd and Hunter came out today and looked at a floor drain in our shop today. They were able to locate the problems and get the drain clean out in a timely manner.
Adam Whalen
June 30, 2026
Great service tech. Chris McClure
DEwen
June 29, 2026
Professional technician. Showed on time. Answered all my questions. Friendly scheduling staff.
John Stowell
June 29, 2026
Jared was on home and reviewed our options and pricing with us. He repaired the problem within 90 minutes and showed us what he did.
Betsy Mitchell
June 28, 2026
Shelby did a very good job!! He was on time, friendly, considerate and determined to make the repairs correctly.
Emily Fisher
June 25, 2026
Shawn C was lovely to work with! Very knowledgeable, explained everything clearly, and even put up with my dog
Paul Brown
June 24, 2026
Had an issue with an outdoor faucet and a toilet that would not fill. Todd and Paddy arrived during the scheduled time window, assessed the issues and provided me with options on how to fix them. They took time to answer any questions, finished the jobs in a timely matter and cleaned up afterwards. Second experience with the company and no complaints.
Abbey Wolpert
June 24, 2026
Paddy and Todd were super helpful and quick resolving a backup we had!
Megan Souders
June 24, 2026
I had a great experience with Mark Gossler at Neyer/Nixco Plumbing. My mother's hot water heater was leaking from a spot that the technician said was not usual. Instead of just replacing the part that was leaking, he spot checked multiple places around the house to find what was causing the leak and was able to fix all issues that day.
Tammy Cronin
June 22, 2026
Audie is our guy ! He’s done an amazing big job on all of our plumbing needs .
Mike Icenogle
June 22, 2026
We recently required emergency services and called Nixco on a Sunday afternoon. Our technician Jared McCall arrived shortly thereafter. He quickly began accessing the issue using a camera and determined the issue must be outside the house. He located the sewer cleanout and using his auger and camera found we had root intrusion in our pipe. He was able open the clog but determined he needed to return the next morning with more powerful equipment to fully break through the roots, which was completed in about 90 minutes. We were completely satisfied with Nixco and Jared’s professionalism. We will continue to use Nixco for future plumbing services.
Ronald Sellers
June 21, 2026
Prompt arrival and quality work.
Brian True
June 20, 2026
Called NixCo for a leaking PRV & they accommodated a quick appointment. Jared McCall, the service technician, assessed what was needed & recommended replacement. He explained the steps necessary and was able to complete the work very timely. I definitely recommend NixCo & Jared for plumbing services.