SUMP PUMPS
Drain Cleaning
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Our Services
Reliable Sump Pump Services Serving the Greater Cincinnati & Mason, OH Areas
Have a damaged or backed-up sump pump? Call us immediately at (513) 457-0915 to have your sump pump repaired quickly and efficiently to help you reclaim your space that is over run by damaging water build-up.
Are you in need of a new sump pump? Do you have repairs that require attention? Perhaps you simply have questions about how your sump pump operates and if you require a new one. Nixco Plumbing Inc., is here to answer all of your questions and treat all of your problems as if they were our own. You can count on us to tackle the problem, no matter how small or large.
We are here to answer all of your questions and treat all of your sump pump problems. Count on us to tackle your issue no matter how big or small!
Check out our customer reviews and testimonials to see what your friends and neighbors have been saying about us.
Schedule Your SUMP PUMPS Services Now!
Why Do You Need a Sump Pump in Your Home?
Commonly located in the basement of your home, a sump pump is used to remove water that has accumulated in a sump basin or pit. These basins, or pits, help manage surface runoff water while recharging underground aquifers. Often placed in the lowest part of the basement, sump pumps help keep your basement dry and prevent flooding.
According to American Society of Home Inspectors, 60% of American homes experience moisture in the basement and even more homeowners experience basement flooding. Sump pumps are proven beneficial to prevent mold and mildew that can cause health problems such as asthma and other respiratory issues. They are also responsible for the prevention of flooding and water damage that would cost thousands of dollars to fix.
What Are the Different Types of Pumps?
There are two different types of main sump pumps that are available to homeowners, two types of backup sump pumps, a combination sump pump, and a sewage sump pump.
- Submersible sump pumps are placed under water in the sump basin and last between 5 to 15 years. Even though it will not last as long as a pedestal pump and it is pricier, submersible sump pumps will take up debris without clogging.
- Pedestal sump pumps are less expensive and easier to move than the submersible pumps. If installed properly and kept free from debris, these pumps will last from 25 to 30 years. A pedestal pump has the motor mounted above the sump. This placement makes it easier to repair.
- Battery backup sump pumps are used in the event of a power outage when electrical powered ones, such as submersible and pedestal ones, are unable to work. Battery operated, this pump kicks in as soon as the power goes out and helps keep your basement dry.
- Water backup sump pumps operate the same way as battery operated ones without having to rely on a battery. Like the battery operated pumps, water powered sump pumps are automatic independent systems from the primary sump pumps.
- Combination sump pumps combine a primary sump pump with a battery backup. This combination gives homeowners peace of mind without having to purchase a second unit.
- Sewage sump pumps are mostly used to pump effluent sewage waste from the home and into the sewage system.
When you access our online discounts and coupons, you’ll save on a range of our plumbing services.
What Are Some Common Problems?
There are several common problems found with having a sump pump, including:
- Old sump pumps that need to be replaced.
- Frozen discharge sump pipes that happen during harsh winter weather.
- An overwhelmed sump pump that cannot keep up with a high volume of water.
- Power failure without a backup sump pump.
- Stuck sump pump switches.
If you need sump pump repairs done or replacement, be sure to call Nixco Plumbing Inc. today at (513) 457-0915. We specialize in plumbing repair and installation and are here to take your call 24 hours a day, 7 days a week.
Schedule Your SUMP PUMPS Services Now!
Sump Pump Frequently Asked Questions
What does a sump pump actually do?
A sump pump helps keep your basement dry by pumping out water that gathers in a pit, especially during heavy rain or when the water table rises. It’s your first line of defense against flooding, dampness, and costly structural damage.
When should I consider installing a sump pump?
 If your basement or crawl space tends to collect water—or you’re worried about flooding, mold, or foundation damage—a sump pump is a smart, proactive step. It keeps your home protected, safe, and dry.
What are common sump pump issues?
Some frequent problems include pumps that run constantly, frozen discharge pipes, outdated units, power outages without backups, or stuck float switches. We’re here to help diagnose and fix these problems fast.
How often should I test or clean my sump pump?
Test your pump a few times a year—especially before heavy rain. Pour a bucket of water into the pit to check that it turns on and off properly. Regular maintenance helps avoid surprises when you need it most.
My sump pump runs nonstop, what's wrong?
That could mean a stuck float switch, a clog in the discharge line, or that your pump is undersized. One of our licensed plumbers can take a look and get it sorted out quickly.
How long does a sump pump last, and when should I replace it?
Most sump pumps last around 10 years. If yours is older, making strange noises, or struggling during storms, it might be time for an upgrade to a more efficient and reliable model.
Do you recommend having a backup system?
Absolutely. Power outages and pump failures can happen during storms—the exact moment you need your system most. A battery or water-powered backup pump adds a critical layer of protection.
Where should the sump pump discharge water?
Always direct discharge water well away from your home’s foundation—never into the sewer. A proper drainage line will help prevent flooding and ensure your system is up to code.
Have more questions or want your system checked?
Give Nixco Plumbing a call, we’re happy to inspect, repair, or upgrade your sump pump to keep your home dry and protected year-round.
About Nixco Plumbing
what our clients say
Since 1978, Nixco Plumbing has been trusted by over 200,000 homeowners in the Mason area to provide dependable,
high-quality service. Check out what our happy customers have to say about their experience with us!
high-quality service. Check out what our happy customers have to say about their experience with us!
4.8
Based on 2,380 Reviews
Phillip Poggi
July 8, 2026
Jared was exceptional. Can same day. Explained all options.
Lori Noel
July 7, 2026
Audie was great! We highly recommend.
John
July 7, 2026
I recently had an extensive shower repair completed by Shawn Crank from Nixco Plumbing, and I was extremely pleased with the entire experience. Shawn was professional, knowledgeable, and took great pride in his work. He explained everything clearly, paid close attention to detail, and made sure the repair was completed the right way. Throughout the job, he was courteous, friendly, and focused on providing outstanding customer service. Shawn is a great representative of Nixco Plumbing, and I would highly recommend both him and the company to anyone in need of quality plumbing services. Thanks John H.
Thomas Gunlock
July 7, 2026
Very knowledgeable, extremely neat and very friendly. Did great work.
Curt Hoffman
July 6, 2026
Nixco came to inspect slow draining sinks in bathroom and replace the two u-drains as well as change two pop-up sink drains that were no longer popping up. Shawn Crank came as scheduled on time. Job was fixed promptly and left everything perfect. Shawn was very conscientious to make sure all was perfect and great to work with. Highly recommend.
John Adams
July 4, 2026
My fault, 2.5 hours cost $600 an hour, I think that’s a bit much. It was the shower and I wanted it done.
Richard Kinman
July 2, 2026
Very nice and professional. Would highly recommend.
Cindy Maskery
July 2, 2026
In my experience, Nixco has some of the best plumbers we've used over the years. Today, Mason replaced our leaky bathroom faucet and had to do a deeper dive behind the faucet to get the job done. He was confident, efficient and professional. Thanks, Nixco, for doing a great job hiring great plumbers!!!
Wes Sander
July 2, 2026
Mason came over today before a holiday and saved me! I was barely charged and he fixed everything immediately without price gouging me. You all have a customer for life!
Ralph Patton
July 2, 2026
Great!!! The appointments and scheduling of the repair was good. The outside water line was done very professionally. Aaron very professional team,Jason and Greg.
William McCaughan
July 1, 2026
Your employee was highly qualified. He was respectful of our premises and did a thorough evaluation of our overall plumbing condition. A job well-done.
Mike Schmidt
July 1, 2026
Todd recently came out and help fix a clog in the drain that was on the second floor in our office. The drains were backing up and he was able to find the problem and get the drain moving again.
Jeremy Sturgeon
June 30, 2026
I had a great experience with NixCo, and Shawn was outstanding. He was professional, courteous, and knowledgeable. He arrived on time, explained everything in a way that was easy to understand, and completed the work efficiently with great attention to detail. It's refreshing to work with someone who takes pride in their job and genuinely cares about providing excellent service. Thanks to Shawn, the whole process was smooth and stress-free. I highly recommend NixCo and especially Shawn for anyone looking for reliable, high-quality plumbing service.
Mike Schmidt
June 30, 2026
Todd and Hunter came out today and looked at a floor drain in our shop today. They were able to locate the problems and get the drain clean out in a timely manner.
Adam Whalen
June 30, 2026
Great service tech. Chris McClure
DEwen
June 29, 2026
Professional technician. Showed on time. Answered all my questions. Friendly scheduling staff.
John Stowell
June 29, 2026
Jared was on home and reviewed our options and pricing with us. He repaired the problem within 90 minutes and showed us what he did.
Betsy Mitchell
June 28, 2026
Shelby did a very good job!! He was on time, friendly, considerate and determined to make the repairs correctly.
Emily Fisher
June 25, 2026
Shawn C was lovely to work with! Very knowledgeable, explained everything clearly, and even put up with my dog
Paul Brown
June 24, 2026
Had an issue with an outdoor faucet and a toilet that would not fill. Todd and Paddy arrived during the scheduled time window, assessed the issues and provided me with options on how to fix them. They took time to answer any questions, finished the jobs in a timely matter and cleaned up afterwards. Second experience with the company and no complaints.
Abbey Wolpert
June 24, 2026
Paddy and Todd were super helpful and quick resolving a backup we had!
Megan Souders
June 24, 2026
I had a great experience with Mark Gossler at Neyer/Nixco Plumbing. My mother's hot water heater was leaking from a spot that the technician said was not usual. Instead of just replacing the part that was leaking, he spot checked multiple places around the house to find what was causing the leak and was able to fix all issues that day.
Tammy Cronin
June 22, 2026
Audie is our guy ! He’s done an amazing big job on all of our plumbing needs .
Mike Icenogle
June 22, 2026
We recently required emergency services and called Nixco on a Sunday afternoon. Our technician Jared McCall arrived shortly thereafter. He quickly began accessing the issue using a camera and determined the issue must be outside the house. He located the sewer cleanout and using his auger and camera found we had root intrusion in our pipe. He was able open the clog but determined he needed to return the next morning with more powerful equipment to fully break through the roots, which was completed in about 90 minutes. We were completely satisfied with Nixco and Jared’s professionalism. We will continue to use Nixco for future plumbing services.
Ronald Sellers
June 21, 2026
Prompt arrival and quality work.
Brian True
June 20, 2026
Called NixCo for a leaking PRV & they accommodated a quick appointment. Jared McCall, the service technician, assessed what was needed & recommended replacement. He explained the steps necessary and was able to complete the work very timely. I definitely recommend NixCo & Jared for plumbing services.
christina hamberg
June 19, 2026
Owen and chris came over. They were super nice and respectful. I felt very comfortable with them in my home and their knowledge. They were great!
Shelly Martin
June 19, 2026
NixCo Plumbing, Inc. Shawn & Kyle I highly recommend! Very professional, dependable, on time and they make sure that you the homeowner understands what’s going on and how the problem can be cured. I have been a NixCo customer for the past 6 years and they never disappoint!!!
Stephane Hayes
June 19, 2026
John was amazing
Lex Brand
June 19, 2026
John did a great job testing our back flow!
jim konerman
June 19, 2026
Alex was very professional. He explained things in a clear manner with no pressure. The work was completed in a timely fashion and to our satisfaction.
KERI-ANNE BOLLER
June 19, 2026
Mason was a pleasure to work with and honestly restored my faith in the service industry. He was honest, on time and very respectful. We will certainly be contacting Nixco for our future needs
Amey Chalk
June 18, 2026
Our sump pump flooded our basement, and not only did they provide helpful options for remediating the problem, they also connected us with a company that is trusted to clean and dry the carpet carpets. They were professional and timely!
Ryan Buller
June 18, 2026
Service was professional, and efficient. Alex was very personable, answered all my questions as a new home owner, and willingly serviced additional items outside my original request.
Mike C
June 17, 2026
I scheduled the appointment and they came out the next day. The technician named Mason (the guy, not the city) was incredible. He figured out the problem quickly and repaired it right away.
Cj Ott
June 17, 2026
August explain everything he was going to d. Both August & Noah very Polite.
Feves Fever
June 17, 2026
Todd and Paddy were amazing. Explained areas of concerned in common sense explanation. Will use their services again. Thanks
Candice Kulback
June 17, 2026
Jared McCall diagnosed our whistling sound while water was running as a pressure valve issue and replaced the part eliminating the annoying noise. Shawn Crank did an excellent job of diagnosing and addressing our sump pump issues. We had another plumbing company out to address the problem and the issue recurred 8 days later after they supposedly resolved the concern. Now the problem is actually solved. NIxco's excavation team replaced our sump pump drainage discharge line that had become reconnected from the main storm sewer line running along the streeet. Nathan Floyd did a great job diagnosing our low water pressure issue and he and Kyle did an expert job of replacing our water softener. Kyle Cox and Owen fixed our leaking primary bath faucet. They had the parts on their truck and were able to repair the faucet quickly.
Scott Schumacher
June 17, 2026
Kyle did a great job & did the repairs quickly. Thank you Kyle!
John Skarzynski
June 17, 2026
We've used Nixco a couple of times, the service is always quick, knowledgeable, and supportive. Most recently, Shawn and Paddy were our plumbers and they were so incredibly easy to work with that I have no doubt in my mind that the next time I need plumbing services, I'm going straight back to Nixco
Kat Smith
June 16, 2026
John did a wonderful job testing out back flow device at our store!!!
kelly crouse
June 16, 2026
John did a great job testing our devices
Jeff Peck
June 16, 2026
Kyle did a great job and was great to deal with.
Kim Orourke
June 16, 2026
Great experience. On time, good communication, competent and solved all our issues. Hunter and Kris were friendly and took care of our issues. We will definitely use this company again.
John Copenhaver II
June 15, 2026
Awesome work from nixco, Kris and Hunter were awesome kept me informed and we're helpful throughout the process,
John Morris
June 12, 2026
Very happy with Nixco and specifically Kris and Hunter who came out to replace our leaking shower diverter valve. Very professional and considerate. We highly recommend Nixco!
Reema Shehadeh
June 11, 2026
You guys… 🥹 if there was a million stars I would definitely give it to them with no hesitation! Kind and professional. Empathetic and serious. Great energy and committed determination! My words will NEVER be enough to describe how easy going and reliable they are! They give kindness and trust because they are for sure people who know what it means to keep their word!
Enrique Dominguez
June 11, 2026
Great service and very professional technicians!!
Marilyn Walters
June 11, 2026
Very very professional job.quick process 👏 👌
Matt Young
June 11, 2026
Great service, rapid response