Professional Water Softener System Installation & Repair Serving Cincinnati & Mason, OH

Shaun was fair and professional

I had an outdoor faucet replaced with an inside shut off valve installed. Guys were great and were done in an hour. The discounted price tag was higher then expected based on my research but I wanted to make sure it was done right.

Jared did a wonderful job! Very happy with the sink/faucet repairs.

Chris and John replaced our tankless hot water heater. Chris is a repeat technician at our house. Chris and John provided friendly and timely service. They did a thorough and neat job, and left the work area very clean. Hot water heater working great. This was an emergency call and Nixco was provided same-day service.

Chris did a great job. Timely, professional, good communication.

They did a fantastic job. Clog was there destroying our lives and it was looking bleak. They rushed in and saved the day. Jared,Kris and John saved the day with the power of water and love. I hope they get a raise. I recommend the company

Kris and John did a great job in a difficult situation. I'm happy with the results.

Audie Reed did my water heater install, and he was very professional and did a great job. It was a bit more than I was expecting to pay (almost $3500 for the tank and labor), but it does come with a 10 year extended warranty. Overall, very satisfactory service, and there was no pressure.

Shawn and Alex were amazing they came in fixed my drain and explained why I was having the issues I was having along with what my next steps needed to be.

The whole process couldn't have been easier! I scheduled online and got confirmation that my desired date and time were available. On the day of the appointment, I got a text WITH A PICTURE of my technician, which is great for security. I knew that he was on the way. Todd and Paddy arrived in a branded truck and wearing uniforms. The quickly got to work and installed my new kitchen faucet without incident. They were professional, polite, and positively just what we needed. If this is what I can except in the future, I will not hesitate to use Nixco again.

Kyle was prompt and efficient. He took the time to show and explain the problem and exactly how it would be fixed. Great company-would use again.

same day service, fantastic workmanship and John was dependable and professional. I’ve used them for years and would trust only Nixco with my plumbing. Thanks again!

Good service, friendly employees, ease of scheduling

Nixco always does an outstanding job. All their team members are great and hard workers but we really like Shaun’s visits. He a hard worker and a nice guy to talk to.

Sean was very professional, knowledgeable and thorough. He was respectful of the property, wearing shoe covers while inside and laying out a drop cloth to set the toilet on while he had it removed. He was on time and was efficient.

Shawn Crank was just at my residence again. It has been 4 years. One thing did not change. Quality work. Fair price. But best of all, an honorable young man that truly cares about the job he performs and the people he takes care of. Thank you Nixco. Thank you Shawn.

Knowledgeable, professional, kind…great service! Todd and Paddy were awesome! Sump pump with battery backup before spring rains can wreak havoc! Thanks for the great job and peace of mind! Highly recommend Nixco Plumbing!

Shawn is an extremely knowledgeable plumber who has helped us with several issues. He is patient and kindly explains the same thing multiple ways to help non plumbers (like me!) understand what they need to know. We appreciate him and Nixco very much.

Kyle did a great job and was very helpful in troubleshooting my plumbing issues. I am confident in the repairs and happy with the service.

Called Nixco on Saturday when we discovered we had a burst pipe that runs to the exterior frost-free faucet. They were able to come Monday morning to evaluate and address the issue. We had John & John and they were great! They texted when they were on their way and once here they clearly explained the process they would take to determine the fix, provided options & costs, and then did the work we agreed on. Really appreciated the company’s responsiveness and John & John’s professionalism I doing the work and explaining what was involved. Because the pipe was behind drywall they needed to cut the drywall to access the pipe. They explained this and took great care to make the cut as small as possible and even did it in a way that it can be camouflaged with a cold air return cover. (Note: this was not an emergency so waiting until Monday was doable. Nixco offered emergency service, but it wasn’t necessary in our case.)

Knowledgeable and friendly! Professional and great communication!

We love nixco. Couple different services with Todd, Paddy and Mason who all were friendly and got the jobs done quickly.

Shawn is amazing and very efficient for all of our jobs here at Sharondale Woods Apartments!!

Professional, very knowledgeable, great customer service.

Very nice gentleman and found our problem

Good communication on arrival time, Friendly and professional service. Took care of the problem in no time. Todd and Mason were great!

If you’re looking to lay some pipe, find Paddy and John. Never met a couple of guys who could lay pipe quite like them.

Paddy and John are real good at laying pipe, fixed my leak really quick would recommend them to anyone

Very knowledgeable and friendly!

John K and John B are great plumbers!

Nathan was very efficient and professional. I appreciate that he ensured the repair was completed by testing the system.

We recently bought a new patio home and because of our previous positive experience with Nixco installing an expansion tank on our condo, we turned to them once again for our plumbing needs of our new home. John were fantastic in their customer service, professionalism and expertise in putting in a new sump and back-up sump pump for us. Afterward, I asked them about an expansion tank for our water heater, as I noticed that we did not have one. They had noticed as well. Two days later John & John were back to install an expansion tank, pressure regulator valve and making sure our water pressure was set appropriately. They answered all of our questions and were very thorough in their workmanship and making sure we were completely satisfied. Top notch service! We highly recommend them for any plumbing services you may need.

Audie was on time, professional, friendly and skilled. Job well done

We've used Nixco several times now and never been disappointed. In fact, we've been quite pleased. Part of that is the fact we got the same technician a couple times and he knows us and we know him now. No idea if it's because of geography or chance, but we'll take it. Nathan is always on time, always explains what he thinks we need, tells us the cost up front, and leaves the place actually cleaner than he finds it. In a trade that gets a lot of bad raps, these guys are changing the narrative. Give 'em a shot. (Nathan has great sense of humor, too!)

I’m very impressed with the workmanship and cleanliness from NixCo Plumbing. Todd Reed and Paddy Omlor, my NixCo Service Technicians, were prompt, knowledgeable, and professional with troubleshooting the problem then removal/replacement of my old expansion tank with new. Todd & Paddy left the job site cleaner than it was when they arrived. I highly recommend NixCo Plumbing.

Paddy Omlor & Todd Reed were professional, helpful, and did a great job. Highly recommend them and Nixco.

Audie Reed was super helpful. Courteous and professional.

Nathan was wonderful. Professional, friendly, and very knowledgeable. His customer service is top notch. HIGHLY RECOMMEND!!!!

NixcCo Is the best. Take care of you, so professional. Prompt, always on time, and work with your schedule when trying to coordinate with other companies that aren’t as easy to work with. I will always call NixcCo first. Audie Reed was a pleasure to have working for us.

I had a broken pipe due to freezing temperatures. Nixco was amazing to work with. Very professional and responsive, both in person and on the phone. I had the pleasure of working with Shawn and Alex. They were excellent! Very knowledgeable and answered all my questions. In order to get to my broken pipe, they had to remove my bathroom garden tub. This turned into quiet an ordeal, but they handled it extremely well. I have to file an insurance claim and Shawn helped me get all the pictures and documents I needed for them. He offered to be available on the phone if the insurance adjuster had any questions. I wouldn't hesitate to use Nixco again and I highly recommend this company!

I was house sitting and discovered a leak in the basement, I freaked. I called Nixco and they sent out Audie Reed, the service technician, first thing in the morning. He went out of his way to help me with the mess and fixed the problem. He kept the price reasonable, which I appreciated considering the circumstances. I am going to use them with a few issues I have at my house.

Great service and they went above what was excepted . Thanks guys !!!!!

Great experience! John K and his partner John did an awesome job! Professional, informative and efficient! Highly recommend!

NixCo Plumbing was fantastic to work with. They provided a quick turnaround from my initial inquiry to installation. Audie was incredibly knowledgeable, polite, and helpful throughout the process. Audie also explained everything clearly and made the whole experience smooth and stress-free.

Excellent service. John and John professed excellent plumbing knowledge and were able to solve complicated plumbing issues.

A few weeks ago, Chris came to my house to check a few plumbing issues. He was very friendly and knowledgeable and took the time to walk me through all of my options for what could be replaced, fixed, or what was still working well. I really appreciated how clearly he explained everything. He later came back with Mason to finish a few things and they were both on time, professional, and did a great job. I haven’t had any issues since they came! Thank you for the great service.

Today I had Todd And Paddy come out to fix a toilet flange and pipe from our upstairs bathroom. They were very knowledgeable and didn't disrupt a very busy office.

Nixco Plumbing sent their technician Shawn out to open up a sluggish patio drain. Shawn was professional, efficient and got the job done. We always use Nixco Plumbing with great results. I highly recommend this company for any plumbing needs.

Had a refrigerator line replaced same day. Service was done well but it was more expensive than expected.

I had the sump pump replaced. Jared arrived inside the expected timeframe and was quick to diagnose the issue and provide the recommended approach. Fix was completed before the time estimated. Great service overall