West Chester Township Water Softeners

Chris and John were on time, very professional, and very pleasant! They informed us about several tips for taking care of our plumbing and clearly explained our options to fix our existing leaking faucet. They efficiently completed the work to install a new faucet and we were very satisfied! Becky who set up our appointment on the phone was also very nice and helpful. We will be calling them again for any future plumbing issues.

Audie and his assistant Kyle were excellent. Very professional and friendly. I had 3 toliets. I would highly recommend them and hope they can come when I ne4d them again.

Chris and John These two did an absolutely perfect job Besides being professional and knowledgeable ….. They were also very personable. I really enjoyed their company while they were here I would rate them AAAA++++++++🤩

On time and friendly. Great customer experience

Nathan was professional, efficient and explained everything so I knew what the root cause was. I additionally appreciated the short notice response. Great service overall. Thank you!

Our experience with Nixco was (and always is) incredible-I would recommend them to anyone

Clogged drains. Frozen pipes. Old house! In a world where many jobs are completed when "it's good enough", that is not the case with Nixco! If it isn't right to their expert high standards...they work until it is! Jared goes way beyond "good enough" AND is friendly, skilled, and obviously knowledgeable. Thank you Jared. Thank you John. Thank you NIXCO!

We had Chris McClure from Nixco Plumbing onsite for our annual backflow system inspection, and once again he provided excellent service. Chris is extremely knowledgeable, thorough, and professional, ensuring everything was inspected properly and clearly explained. He is consistently reliable, respectful of our facility, and mindful of our operational needs. Chris is our preferred technician, and for good reason—he always takes great care of our needs and makes the entire process smooth and stress-free. We truly appreciate his attention to detail and dependable service, and we highly recommend both Chris and Nixco Plumbing.

Chris McClure always goes above and beyond to fix whatever plumbing problem you have. Great at troubleshooting until he gets to the root cause. Chris is respectful of your property and cleans up everything when he's done. Very happy that I have him for a plumber.

Todd and Mason were very friendly and professional came in to my home and replaced my water heater in a very short period of time so I could get back to having hot water again!!

After hours emergency frozen water pipe breach Immediate and timely response Plumber was courteous and efficient in handling the repair

I have utilized Nixco since I moved here 8 years ago. I had 2 issues today..a sink not draining and a toilet seat that broke!! I called yesterday and Mary was friendly and quickly scheduled me for today. Chris came out on time and was efficient, friendly and very professional He quickly resolved both problems.Nixco is my “ go too” for all my plumbing needs. They are a local family owned company that has always done a great job for me💕

I definitely recommend Nixco for all of your plumbing needs. I’ve used Nixco to install a water heater, modify the plumbing to my refrigerator water filtration system, and most recently they fixed a problem with water backing into my dishwasher. Todd and Paddy did a great job fixing the water backup issue I have been experiencing most recently. They quickly diagnosed the problem and fixed it without overselling beyond what was necessary to correct the problem. This kept the price down. In 2018, Todd also installed my water heater. He fitted it with a tub under the water heater and a pcv pipe to the basement drain. I’ve never had a problem with the water I’ve been using Nixco for 15 to 20 years. I started with Nixco with my previous house and continued after moving into a condo. They are trustworthy, reliable, and they don’t oversell.

Audie is a professional. Appreciate his time and expertise.

Every service call we’ve had with NixCo Plumbing has been extremely professional. Called on Tuesday, Mason W and Kris B were out on Wednesday to provide estimates for what we thought was a serious water pressure issue raised by our RO water company. They tested and explained why their finding wasn’t as serious as we were told. There are items we have to discuss with our HOA before making any repairs/adding a pressure valve but I am extremely confident that NixCo will do a great job. There were a few other items we wanted estimates for (two leaky faucets, bathroom remodel/shut off valves needed and corrosion on water main). Mason and Kris checked those items out, explained what the work involved would require, then gave estimates for those as well. Very appreciative of their time and professionalism.

Audie and John did a fantastic job fixing our water heater. Quick, professional, and great guys.

Had a faulty water heater that needed replaced. I definitely was not happy that I had to replace a water heater, but oh the joys of home ownership. I was fortunate to get ahold of NixCo (I used to work with Neyer, but NixCo and Neyer seemed to have merged) and that they happened to have an appointment available that day (that was a miracle!). Kris B. was my service technician and Mason W. was his helper. Both were friendly, polite, patient, and well trained (Kris was doing a a great job coaching Mason). Kris and Mason made it a pleasant experience. They were conscientious of not making a mess and told me what I needed to know, and answered all of my questions. They installed a Bradford White ICON System that comes with a 10 year warranty. They started at 2 PM and wrapped up just before 4 PM. I'm glad to be able to have hot water. I would definitely ask for both of them back and this experience with NixCo seems consistent with my prior experiences with Neyer.

Jared and his assistant (sorry forgot his name) were prompt, polite, professional, and answered all my questions! I was given options to fix my plumbing issue, a first! I will request Jared again if possible!

Chris and Alex came out to update my sewage pump. I bought the pump and they did a great job installing it, including a new plastic 8-bolt cover. Chris worked extra hard to get the sump sealed for both water and gas leaks. They wanted to use a different check valve, but I wanted to keep my specialty one for quiet operation. Honestly didn't see a need for a different check valve as mine was 2 months old, so they agreed and used mine. Great guys to work with. They are sensible and knowledgeable.

Shawn was quick to inform of the problem, to tell me the cost. Pleasant and knowledgeable.

Shawn and Mason were great to work with. They made our stressful situation more tolerable. Their professionalism and empathy were reassuring. They were great at explaining what was wrong and how it needed to be fixed. Highly recommend.

Audie Reed came to my house and installed a water pressure valve and tank on my hot water heater. He was incredible. Great communicator! Kind and Friendly! Thank you, Audie , for your wonderful service.

Let me first say thank you for returning my call for service whereas two other vendors must have been too busy to return multiple calls for service. Shawn was amazing at helping me review the age of our systems and offered solutions then took care of the work the same day. We had multiple items that must be replaced due to age, and they did a great job. Joining Shawn was Kyle and while he is new to business, he had a desire to learn vs waiting around for something to do. Shawn was an excellent coach as he teaches the plumbing trade to Kyle. So nice to have hired a company that responded and is working to fill the trade gap while doing excellent work. I will hire them for the next job that comes up. Thank you!!!

Very responsive to the first call, on time and quick resolution. Very satisfied

Chris McClure was professional, on-time, explained everything that needed to be repaired or replaced. Fantastic experience, highly recommend NixCo Plumbing.

Shawn did fantastic work. The repairs were done efficiently and left the work area very clean.

On time, knowledgeable, gave me a great feeling for NixCo.

Good experience from initial contact through installation. Scheduling appointment was easy, and I appreciated the reminders for the appointment and the notice when the technicians were on the way. Nathan and Mason did an outstanding job with the installs; efficient, clean, great quality. I appreciated their expertise, answering questions thoroughly, and very personable.

Nixco was able to send someone out within a hour of calling for service. Shawn did a great job explaining why my sewer line backed up a second time in just a couple of months. He was able to clear the clog and gave me recommendations for keeping that line clear. I am very satisfied with the service provided and will definitely use Nixco again.

Shawn is great. He explains things well and treated us fairly!

We had an “emergency” situation on Sunday and the on-call technician (who had to travel many miles) was here within 2 hours. Not only was he very knowledgeable and professional, but he was also very friendly and willing to answer all my questions. He got the job done quickly and efficiently. I would highly recommend Nixco Plumbing. Ask for Audie Reed next time you need service. 🙂

Chris McClure was our technician. He is super friendly, knowledgeable and efficient. He was able to take care of multiple issues we had all in one visit. He was a pleasure to work with.

Fixed original problem and identified others needing work. Stayed late and completed all

Todd Reed has always done a wonderful job on my projects and repairs

I was informed when Nathan was to arrive, that he was running late and he could still come that afternoon or in the morning, and that he had arrived. He was knowledgeable, professional and personable. Even though it was late he answered my many questions. I did not feel that he was rushing to finish. He assessed the problem, explained the repair and gave me a price to fix it. He replaced a faulty valve and examined the leak from our dishwasher and made suggestions. I think prices could be lower but I feel confident in the work done. I am pleased with the Nixco service and will use them again.

Our 99 year old home had a significant problem with a back up of sewer pipes due to tree roots. Nixco scheduled our service quickly, and Audie was thoughtful in finding the problem and the best solution. Audie and Paddy did an excellent job and were great about communicating what needed to be done and were up front about the cost of the work. We are confident that they have solved our problem. We appreciated their professionalism and hard work. We would highly recommend Nixco.

Our service was taken care of by Kyle. He took the necessary time and his professionalism was top level in solving our plumbing issue. Very happy that we called NixCo.

Audie is as great! He seemed honest and knowledgeable. Explained everything to us, answered all of our questions. Fixed the shower head (dripping, not hot enough) and added a pressure valve to the water heater and replaced the expansion tank, all in the same day before I had to leave for book club. Excellent!

Kyle Cox did an excellent job. Very happy. He was very professional, polite, and honest. No surprises. Would highly recommend.

Kyle Cox did an excellent job! Very honest and thorough. No surprises. Very happy with today's job done by Kyle and Nixco and would highly recomend.

Excellent service! Audie Reed arrived on time and quickly diagnosed and fixed our plumbing issues. He took his time and explained everything and answered all our questions . He was friendly ,polite and left our home spotless. Highly recommend for any plumbing needs !

Punctual, courteous, and competent- what else do you want, eh?

Shawn was so supportive and helpful over the weekend to get me set up for new hot water heater early in the week. John and Alex were wonderful and efficient with the new installation am I am thrilled to be heading into a hot shower!

Shawn Crank from Nixco arrived and quickly evaluated the drainage problem in our basement. He explained everything, explained options, explained what he was going to do and why and presented a fair price. When complete he cleaned up the area, tested for flow, leaks, water pressure, etc... ALWAYS GO WITH NIXCO!!!

Used Nixco to repair a damaged underground water supply line. John and Alex were great, helping all along the way to diagnose, locate, and then ultimately fix.

I’m just starting to work with them but I’m so glad I found them. They were very knowledgeable and courteous. I wouldn’t work with anyone else going forward. They contacted all the correct people. A+

Shawn came on time and resolved the situation quickly and completed the repair efficiently.

Excellent service from start to finish! John showed up on time, did a great job, and was easy to work with.

I’ve always had a great experience with Nixco. Audie and John replaced my water heater today. Very friendly and very knowledgeable.

Shout out to Nathan. Good job on fixing my gas leak