WATER HEATER

Drain Cleaning

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Trusted Water Heater Repair, Installation & Replacement Services in the Greater Cincinnati & Mason, OH Areas

Is your old water heater acting up? Call Nixco Plumbing Inc., your Mason water heater specialists, now at (513) 457-0915 to make an appointment with our friendly and knowledgeable staff.

Water Heater Services in Cincinnati & Mason, OH | Nixco Plumbing Inc.


Water heating is typically the third largest energy expense for households in Ohio, so it makes sense to ensure that your water heater is running as efficiently as possible. It’s just as important to recognize any unexpected malfunction that may occur, as well. Without prompt attention, even a small glitch in the system can quickly lead to a flood of problems.

Whether you own a traditional storage-tank water heater, hybrid, solar model, or a tankless water heater, the experts at Nixco Plumbing Inc. have the skills and experience to resolve any water heater issue. We’re proud of our reputation for providing quality repair and maintenance services. Whether you need a fast and effective repair when your water heater suddenly stops producing hot water or an annual checkup to ensure your system is operating safely, Nixco Plumbing Inc. is your source for prompt, reliable, and quality hot water solutions. Count on us to become your reliable Mason and Cincinnati plumber for your water heater services.

Don’t take our word for it! Hear more about our services in our customer reviews and testimonials.

What Are Some Common Water Heater Problems and Their Causes?

Although today’s modern water heaters are generally reliable when properly maintained, problems can still occasionally arise. Common problems range from little or no hot water production to unexplained rumbling, popping, and whining noises.

Causes for these problems include:

    • Faulty parts
    • Undersized units
    • Overheating due to sediment build-up

A rotten egg odor can indicate a build-up of bacteria in the tank. Rust-colored water is a sign of damaging corrosion.

When Do You Know If You Need to Repair or Replace Your Unit?

One of the most serious water heater problems is leaking water, which is sometimes caused by faulty temperature and pressure (T&P) relief valves. If the leak is caused by corrosion in the water tank, however, you’ll likely need to replace the water heater.

Outdated water heaters more than ten years old or systems that simply aren’t meeting your household’s water heating needs are also good candidates for replacement. A new energy-efficient model can significantly lower your monthly utility bills, as well. The professionals at Nixco Plumbing Inc. can troubleshoot problems with your hot water quickly and help you determine whether a repair or a replacement in the most cost-effective option.

Access our online discounts and coupons to save on your next service.

How Do You Extend Your Water Heater's Service Life?

With proper care, traditional hot water heaters typically last between 10 and 15 years. Depending on the type of water heater system that you have, routine maintenance can include flushing the storage tank every few months to reduce a build-up of sediment, inspecting T&P valves for efficiency, and making sure that components are free of corrosion.

Annual preventive maintenance services for your water heater system not only extend the system’s longevity but are essential to safe and efficient operation, as well.

Domestic water that arrives to your Ohio home carries minerals that can cause rust on metal parts and components. To prevent corrosion from rust, storage tanks are equipped with a bar made with magnesium called an anode rod. The rod protects the tank by attracting damaging materials. By having the anode rod checked regularly and replaced as needed, you can double the life of your water heater.

Is your water heater leaking? Not sure if you should repair or replace it? Call (513) 457-0915 and we’ll let you know.

ABOUT NIXCO PLUMBING
WHAT OUR CLIENTS SAY

Since 1978, Nixco Plumbing has been trusted by over 200,000 homeowners in the Mason area to provide dependable,
high-quality service. Check out what our happy customers have to say about their experience with us!
4.8
Based on 2,213 Reviews
Patti Hawkins
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Patti Hawkins
April 8, 2026

Knowledgeable, professional, kind…great service! Audie was awesome! Finally got the spray faucet in utility tub that I’ve wanted for a long time. Fixed toilet and freshen up guest bathroom with new faucet. Highly recommend Nixco Plumbing!

majo taul
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majo taul
April 8, 2026

Nixco was able to send someone out within a hour of calling for service. Shawn did a great job explaining why my floor drain backed up a second time in just a couple of months. He was able to clear the clog and gave me recommendations for keeping that line clear. I am very satisfied with the service provided and will definitely use Nixco again.

Candice Kulback
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Candice Kulback
April 8, 2026

Jared McCall diagnosed our whistling sound while water was running as a pressure valve issue and replaced the part eliminating the annoying noise. Shawn Crank did an excellent job of diagnosing and addressing our sump pump issues. We had another plumbing company out to address the problem and the issue recurred 8 days later after they supposedly resolved the concern. Now the problem is actually solved. NIxco's excavation team replaced our sump pump drainage discharge line that had become reconnected from the main storm sewer line running along the streeet. Nathan Floyd did a great job diagnosing our low water pressure issue and he and Kyle did an expert job of replacing our water softener.

Courtenay Brooks
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Courtenay Brooks
April 8, 2026

John and Nathan were very professional

Brittany Southerland
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Brittany Southerland
April 8, 2026

Audie did an excellent job repairing our valve and water heater! He was knowledgeable, efficient, and went above and beyond to make sure everything was working properly. He was also very kind and respectful throughout the whole process. We really appreciated how patient he was with my kids being around and that he was friendly with them instead of seeming annoyed — it made a big difference. Highly recommend Audie if you’re looking for someone reliable, skilled, and easy to work with!

AI Ambassador
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AI Ambassador
April 7, 2026

I had an awesome experience with the plumber that came out here very friendly and personable and most importantly he knew what he was doing. Got the job done did it well I would call upon them again

Lisa Mitchell
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Lisa Mitchell
April 6, 2026

Chris McClure came to Vorhis & Ryan to do back flow testing. It failed however Chris was able to rebuilt onsite and gave property manager two options to repair it. He was quick, Knowledgeable, and easy ro do business with

Kristy Brulport
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Kristy Brulport
April 6, 2026

Audie was very professional and answered all my questions. He did a great job.

Johanna Mcguffey
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Johanna Mcguffey
April 5, 2026

I highly recommend Kyle and Nixco plumbing to family , friends and neighbors. Professional & Knowledgeable. Job done right the 1st. Time.

schae
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schae
April 3, 2026

5 Stars for Chris! Our house is in need of some plumbing upgrades so we call Nixco for help. We were lucky enough to get Chris for a second time and as before he was so friendly, respectful, knowledgeable and a total professional. He explained what needed fixing, showed us the issues and gave us a straightforward quote with no pressure. Plus he checked and rechecked everything to make sure all was in order. Problems like this used to stress us out but knowing Chris is on the job is a huge relief! Truly the best in Cincinnati!!

Khristy Burns
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Khristy Burns
April 3, 2026

Nixco was a referral from another contractor. I am sure glad that they told me about this company. The two guys Jared and Jeff that came out were extremely knowledgeable and answered my many questions. Will definitely use them going forward.

Scott Erickson
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Scott Erickson
April 2, 2026

Audie - was awesome

Libby Willms
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Libby Willms
April 2, 2026

Called Nixco with a tough faucet issue. Audie my tech was honest with me about repair options and did everything to try to save me money. Clean, courteous, and super helpful. I’ll definitely be calling them for all of my plumbing needs!

Andrew P
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Andrew P
April 2, 2026

My service tech Shawn C. was awesome! Diagnosed the problem quickly and was cost effective. Communication and timeliness was amazing!

Tammy Jamison
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Tammy Jamison
April 1, 2026

Great service Great work and Great communication thanks so much Chris!!

Linda Cassady
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Linda Cassady
April 1, 2026

Audie Reed - called when he was on his way, identified himself when he arrived, was pleasant, knowledgeable of what the problem was, repaired the problem, and cleaned up area when finished. I highly recommend Nixco and their training of employee AudieReed.

Phil McCluggage
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Phil McCluggage
March 31, 2026

Very informative and thorough

John
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John
March 31, 2026

Shawn came out today and I couldn’t be happier with the service. He showed up on time and took the time to walk me through exactly what he was going to do. He’s obviously very knowledgeable and answered all my questions. I’m very happy with Nixco Plumbing and especially with Shawn. Would definitely recommend him and the company. Thanks Shawn! John

Kevin Brown
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Kevin Brown
March 31, 2026

Jared did a great job with our dripping shower. He showed up early and didn’t take long to complete the job. His knowledge helped us understand the issues we were having. So far I’m very pleased with Nixco and Jared.

Jacob Jenkins
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Jacob Jenkins
March 31, 2026

John & Nathan quickly responded to an urgent call and were able to completely fix the problem. Very informative about the issues and extremely professional.

Squid
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Squid
March 31, 2026

John did a great job repairing our pressure problem!

G G
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G G
March 30, 2026

Shawn and John were great. They are both very knowledgeable and took the time to explain everything to me and gave me options for the problem I am having.

Spencer Hale
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Spencer Hale
March 30, 2026

Audie was amazing! Super friendly and professional. We will go with Nixco from here on out for all our plumbing needs. We will also pass on Nixco to our friends and family as a trusted high value plumbing recommendation

Scott Popoff
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Scott Popoff
March 29, 2026

Kris and John did a great job in a difficult situation. I'm happy with the results.

Tommy Nagel
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Tommy Nagel
March 28, 2026

Shaun was fair and professional

Jim Tovinitti
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Jim Tovinitti
March 28, 2026

I had an outdoor faucet replaced with an inside shut off valve installed. Guys were great and were done in an hour. The discounted price tag was higher then expected based on my research but I wanted to make sure it was done right.

Stephen Mitchell
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Stephen Mitchell
March 27, 2026

Jared did a wonderful job! Very happy with the sink/faucet repairs.

Bob Hauser
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Bob Hauser
March 27, 2026

Chris and John replaced our tankless hot water heater. Chris is a repeat technician at our house. Chris and John provided friendly and timely service. They did a thorough and neat job, and left the work area very clean. Hot water heater working great. This was an emergency call and Nixco was provided same-day service.

Dan P
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Dan P
March 27, 2026

Chris did a great job. Timely, professional, good communication.

jeremey w
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jeremey w
March 27, 2026

They did a fantastic job. Clog was there destroying our lives and it was looking bleak. They rushed in and saved the day. Jared,Kris and John saved the day with the power of water and love. I hope they get a raise. I recommend the company

Jonathan Nerz
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Jonathan Nerz
March 26, 2026

Audie Reed did my water heater install, and he was very professional and did a great job. It was a bit more than I was expecting to pay (almost $3500 for the tank and labor), but it does come with a 10 year extended warranty. Overall, very satisfactory service, and there was no pressure.

Alex Collins
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Alex Collins
March 26, 2026

Shawn and Alex were amazing they came in fixed my drain and explained why I was having the issues I was having along with what my next steps needed to be.

Julie Thrash
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Julie Thrash
March 26, 2026

The whole process couldn't have been easier! I scheduled online and got confirmation that my desired date and time were available. On the day of the appointment, I got a text WITH A PICTURE of my technician, which is great for security. I knew that he was on the way. Todd and Paddy arrived in a branded truck and wearing uniforms. The quickly got to work and installed my new kitchen faucet without incident. They were professional, polite, and positively just what we needed. If this is what I can except in the future, I will not hesitate to use Nixco again.

Steven Brinn
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Steven Brinn
March 25, 2026

same day service, fantastic workmanship and John was dependable and professional. I’ve used them for years and would trust only Nixco with my plumbing. Thanks again!

Mary Agricola
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Mary Agricola
March 25, 2026

Good service, friendly employees, ease of scheduling

Gingi Moses
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Gingi Moses
March 25, 2026

Nixco always does an outstanding job. All their team members are great and hard workers but we really like Shaun’s visits. He a hard worker and a nice guy to talk to.

Carson Hutzel
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Carson Hutzel
March 25, 2026

Sean was very professional, knowledgeable and thorough. He was respectful of the property, wearing shoe covers while inside and laying out a drop cloth to set the toilet on while he had it removed. He was on time and was efficient.

Kenneth Yingling
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Kenneth Yingling
March 25, 2026

Shawn Crank was just at my residence again. It has been 4 years. One thing did not change. Quality work. Fair price. But best of all, an honorable young man that truly cares about the job he performs and the people he takes care of. Thank you Nixco. Thank you Shawn.

Betty Niver
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Betty Niver
March 24, 2026

Shawn is an extremely knowledgeable plumber who has helped us with several issues. He is patient and kindly explains the same thing multiple ways to help non plumbers (like me!) understand what they need to know. We appreciate him and Nixco very much.

James Timmerman
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James Timmerman
March 23, 2026

Kyle did a great job and was very helpful in troubleshooting my plumbing issues. I am confident in the repairs and happy with the service.

Michael Polson
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Michael Polson
March 23, 2026

Called Nixco on Saturday when we discovered we had a burst pipe that runs to the exterior frost-free faucet. They were able to come Monday morning to evaluate and address the issue. We had John & John and they were great! They texted when they were on their way and once here they clearly explained the process they would take to determine the fix, provided options & costs, and then did the work we agreed on. Really appreciated the company’s responsiveness and John & John’s professionalism I doing the work and explaining what was involved. Because the pipe was behind drywall they needed to cut the drywall to access the pipe. They explained this and took great care to make the cut as small as possible and even did it in a way that it can be camouflaged with a cold air return cover. (Note: this was not an emergency so waiting until Monday was doable. Nixco offered emergency service, but it wasn’t necessary in our case.)

Mike Dooley
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Mike Dooley
March 23, 2026

Knowledgeable and friendly! Professional and great communication!

Mitch Mahoney
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Mitch Mahoney
March 20, 2026

We love nixco. Couple different services with Todd, Paddy and Mason who all were friendly and got the jobs done quickly.

Mahala Cornett
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Mahala Cornett
March 20, 2026

Shawn is amazing and very efficient for all of our jobs here at Sharondale Woods Apartments!!

Trish Simonton
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Trish Simonton
March 19, 2026

Professional, very knowledgeable, great customer service.

Terri Blackburn
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Terri Blackburn
March 19, 2026

Very nice gentleman and found our problem

julie tinnemeyer
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julie tinnemeyer
March 19, 2026

Good communication on arrival time, Friendly and professional service. Took care of the problem in no time. Todd and Mason were great!

Brandon Shank
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Brandon Shank
March 18, 2026

If you’re looking to lay some pipe, find Paddy and John. Never met a couple of guys who could lay pipe quite like them.

Alex Harrison
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Alex Harrison
March 18, 2026

Paddy and John are real good at laying pipe, fixed my leak really quick would recommend them to anyone

Megan Hennigan
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Megan Hennigan
March 18, 2026

Very knowledgeable and friendly!

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