West Chester Township Water Softeners

Mason was a pleasure to work with and honestly restored my faith in the service industry. He was honest, on time and very respectful. We will certainly be contacting Nixco for our future needs

Our sump pump flooded our basement, and not only did they provide helpful options for remediating the problem, they also connected us with a company that is trusted to clean and dry the carpet carpets. They were professional and timely!

Professional technician. Showed on time. Answered all my questions. Friendly scheduling staff.

John was amazing

Service was professional, and efficient. Alex was very personable, answered all my questions as a new home owner, and willingly serviced additional items outside my original request.

I scheduled the appointment and they came out the next day. The technician named Mason (the guy, not the city) was incredible. He figured out the problem quickly and repaired it right away.

August explain everything he was going to d. Both August & Noah very Polite.

Todd and Paddy were amazing. Explained areas of concerned in common sense explanation. Will use their services again. Thanks

Jared McCall diagnosed our whistling sound while water was running as a pressure valve issue and replaced the part eliminating the annoying noise. Shawn Crank did an excellent job of diagnosing and addressing our sump pump issues. We had another plumbing company out to address the problem and the issue recurred 8 days later after they supposedly resolved the concern. Now the problem is actually solved. NIxco's excavation team replaced our sump pump drainage discharge line that had become reconnected from the main storm sewer line running along the streeet. Nathan Floyd did a great job diagnosing our low water pressure issue and he and Kyle did an expert job of replacing our water softener. Kyle Cox and Owen fixed our leaking primary bath faucet. They had the parts on their truck and were able to repair the faucet quickly.

Kyle did a great job & did the repairs quickly. Thank you Kyle!

We've used Nixco a couple of times, the service is always quick, knowledgeable, and supportive. Most recently, Shawn and Paddy were our plumbers and they were so incredibly easy to work with that I have no doubt in my mind that the next time I need plumbing services, I'm going straight back to Nixco

John did a wonderful job testing out back flow device at our store!!!

John did a great job testing our devices

Kyle did a great job and was great to deal with.

Great experience. On time, good communication, competent and solved all our issues. Hunter and Kris were friendly and took care of our issues. We will definitely use this company again.

Awesome work from nixco, Kris and Hunter were awesome kept me informed and we're helpful throughout the process,

Very happy with Nixco and specifically Kris and Hunter who came out to replace our leaking shower diverter valve. Very professional and considerate. We highly recommend Nixco!

You guys… 🥹 if there was a million stars I would definitely give it to them with no hesitation! Kind and professional. Empathetic and serious. Great energy and committed determination! My words will NEVER be enough to describe how easy going and reliable they are! They give kindness and trust because they are for sure people who know what it means to keep their word!

Great service and very professional technicians!!

Very very professional job.quick process 👏 👌

Great service, rapid response

Chris was right on time and got the job done quickly. We have always been very happy with Nixco for many years. It is always a pleasure to see Chris McClure show up!

Very courteous, knowledgeable and professional. The job was completed so quickly without issues

Mason W. did a fabulous job fixing a water leak in our basement due to a pipe break from my hose outside. He was diligent, professional and would highly recommend him to others! Thank you!

Chris M. did an excellent job with the plumbing service at our school. He was professional, knowledgeable, and completed the work efficiently. He was easy to work with, communicated clearly, and made sure everything was taken care of properly. We were very pleased with the service and would highly recommend him.

Very professional, prompt. Knowledgeable. Definitely will use them again. Came early for a leak on water heater, and were able to bring one that day and replaced it. During a rainstorm, too! Will continue to use them.

Our new homeowner’s insurance is requiring one of those leak detector/whole house shutoff devices. Called these guys for a second estimate as I thought the first one was high. Not only was their estimate about 20% less for the same device, the plumber (Mason) said I can actually do it right now if you want. This was great as I already had blocked a half day off just for the estimate. He did a great on the work, made sure everything was cleaned up well, and walked me through the app setup. I will definitely use them again and request Mason.

Chris McClure Excellent work and excellent attitude

Detail diagnosis, prompt scheduling and on time service. Great communication and technical skills. Project was completed on time within budget. Customer service was very professional and responsive.

Chris was very informative and performed the work quickly And professionally

I have been a Nixco customer for 5+ years. They have addressed irrigation / Backflow issues, water lines blocked by tree roots, and other plumbing issues. They are extremely professional and efficient, I wouldn’t think of using anyone else.

Mason was awesome. Great personality, knowledgeable, and did good work.

Had the pleasure of working with NixCo Plumbing today. The technician Mason W. arrived at the house early for the appointment. Mason was extremely knowledgeable and accurately diagnosed and articulated our plumbing issue. Mason was respectful and courteous throughout the entire process. We would recommend NixCo Plumbing and Mason W. to others.

Had Chris McClure from NixCo Plumbing to install a gas line for an outside grill. Chris did an outstanding job, he was very professional, courteous and did a great job with the installation. I would highly recommend Chris and Nixco Plumbing. I will definitely use them for future projects.

Shawn Crank (service tech) did a great job communicating & fixing. Thanks!

Mason did an amazing job of switching out a showerhead for a new one and preparing my shower for handicap use. He was kind, respectful, and engaging. I highly recommend him.

Quick, complete service. Jared was great!

Fast & efficient service. Had a valve replaced and Service Technician clearly explained what had to be done and the cost.

Mason W. was an excellent worker, he was very polite, efficient, and thorough

What an absolute pleasure to work with Mason! He is not only professional, courteous and personable but is also amazingly efficient! He knows well his business! As a result he generated additional business for Nixco. I have requested that Nixco do some additional work for me, installing a utility tub kit. I hope Mason will do this additional work.

I thought I needed repair of an outside faucet. Technician David, looked at the job and suggested not just replacing the faucet, but also moving it to another spot. This was brilliant! It fixed not just the leak, but put it in a much better place. (It originally came out in a finished room in the basement.) Now it is in a work area. Brilliant!!! I have used them and will continue using their services. 5-STAR.

Chris is friendly and professional! We see him yearly for our sprinkler maintenance and he’s great!

Arrived within 2 hours of calling. Located problem with discharge drain. Good experience.

I had Nixco do a sewer scope in the house I’m buying because my home inspector couldn’t. My technician Shawn was great - very knowledgeable, corrected some things the inspector had said, and shared a lot about the process. He shared different options I had but didn’t try to upsell me at all. They were able to get out quickly after I called. Only taking one star off because it took an hour for him to get to the house after receiving the text he was on his way, when the woman on the phone had said it would be 30 minutes or less. Still, I would definitely call them again!

Kyle did an excellent job getting my water back on. Quick, knowledgeable, clean. Will be using again!

May 29, 2026 NixCo technician Jared McCall provided excellent service for us. He performed a major toilet tank rebuild. Toilet not functioning properly and showing signs of wear. He presented various options and we were comfortable with the recommendation. He was efficient, personable and very professional. Even though I feel the cost is a bit high, we are confident in the work. NixCo provided plumbing service when our home was originally built and we have used them for our plumbing needs.

Had a great experience with Neyer Plumbing. They responded quickly, arrived when they said they would arrive and the plumber who made the service call (his name is Shelby) was top notch. The installation wasn’t easy b/c the kitchen is small and space is tight but Shelby didn’t let that deter him and did a great job. Very happy with the result. I definitely would recommend Neyer.

Very knowledgeable. Quick response time.

10/10 I would recommend to anyone! They commicated very well and showed up when they said they would! Kyle was awesome and very informative and didn't try to sell me something I didnt need, when our tankless water heater went down! He was honest and gave great service!!

John and Mason do a great job at Mason Schools