Plumber in Franklin, Ohio: Complete Plumbing Solutions

My sump pump stopped working just as we had heavy rains. I called 3 plumbers but none were available. It was easy to schedule a visit with Nixco. Jared came in as scheduled and was very efficient in explaining the problem and providing alternative solutions. I’m glad that I chose Nixco to replace the sump pump.

We discovered water flooding our basement and what appeared to be our walkout outside drain not draining. I spoke to their office at 7:15am, and Audie arrived just after 8am. Wonderfully quick response to our emergency. Audi was fantastic. He diagnosed the problem, offered options and pricing, and completed the work with great results. He was also very professional and friendly. We will absolutely use Nixco again for any future work.

Jared, our plumber was outstanding. Respected our home on arrival, was courteous and professional. Provided us with alternatives and completed our faucet repair in a most timely fashion.

Very knowledgeable and pleasant technician. Highly recommend.

I have worked with Ken Neyer and Nixco for about 8 years. They are professional, reliable, and do great work.

Good job

Shawn and John B came out and rebuilt our very old toilet. They were professional, courteous, and did a fantastic job!!!

Excellent customer service! Went above and beyond

Always a pleasure to see Shawn, unfortunately if I see Shawn that means everything isn't okay at my facility.

Nathan was awesome. Took the time to explain what was being fixed, very knowledgeable and polite. Even explained how to drain the water heater along with some tips and tricks.

Shawn was knowledgeable. Several other past plumbers failed at the tub repair and quoted more than twice the price

Jared was very nice.

Chris was great! Took the time to explain the detail which I really appreciated.

Always reliable and dependable. Kris came out and repaired our issue quickly. He is always professional and goes the extra mile. Mason assisted him and was great as well.

Chris was excellent. He arrived on time & did fantastic job

We had a sump pump replaced. Audie was a very professional…and told us of two options we had. Work was done in a timely manner!

Outstanding! Very professional.

Jared was our master plumber. He worked with much diligence to get the job done! He explained what needed to be done and made it happen. Great job Jared and thanks again!

I have been using Nixco for many years. I have never had a bad experience. I buy their annual service plan and it has really paid off for me. I woke up this morning to a backed up kitchen sink. Shawn Crank was here within 2 hours of my call. He fixed me right up, then did a health and safety check of my home. He was so professional, knowledgeable, and friendly. I wish I got service like this from everyone! I tried to add a second review but Google will only let me edit this one so let me say that Chris McClure has done FANTASTIC work on my house for years - he even replumbed my entire house years ago - have not had a problem since! Today he replace my whole house water filter. He is professional AND personable. A delight!

Saved by Nixco's Master Plumber John Krusling & Brennan - John quickly came up with a way to bypass the under-the-slab leak in my condo - and restored hot water to my bathroom. NO more cold showers there! After the leak locators found the nasty leak, John and Mason did heroic work drilling out the concrete, even had to have kitchen cabinets removed, butr they found the leak, replaced the pipes, filled the huge hole with concrete - took all day, but they got the job done, cleaned up, and restored my kitchen. Very grateful for their prompt, courteous, and thorough work - my house is "whole" again. Better than I had any reason to expect - Kudos to Nixco, John, and Mason!

I called Nixco because I was suspecting that I might have a busted pipe in the basement during the very cold days. Office staff is wonderful. They were super helpful and set up an appointment for the same day. I had to be at work, so I didn't meet the technician who came to look at the problem, but I had family members here who met him. I was quoted $1000 which I thought was due to the busted pipe, but once they opened the wall, they were not able to see any damage and the price dropped. Later, after I had paid, I looked at the invoice and noticed a charge that had not been mentioned. I called the office and spoke to Guy and he immediately removed that charge. Overall, I am very happy and I would use them again. I'm just not certain if the technician would have dropped the price had my friend who was here and knowledgeable about the issue not suggested that he run water through the pipe first to see if there was any damage. His impression was that the technician would have changed the pipe and charged me the initial quoted $1000.That's why I took off 1 star.

Very courteous and professional. He answered all my questions and gave detailed information why he had to change the part that was the cause of the problem. Very satisfied with the service

Chris McClure and he’s partners have helped me tremendously in my renovation to my condo. First I needed a new drain as I wanted two sinks in my bathroom no problem. Then he suggested and explained how we could install a shut valve in the house as we didn’t have one and also got a softener. He explained everything he did and then some. He then came out to help with a drain being off center. He came out fixed it and was in and out no problem. I totally recommend Nixco and Chris with any needed plumbing he and his partner were amazing. Thank you

The two gentlemen that visited my home today were absolutely phenomenal!! I would highly recommend Nixco to anyone!! Audie was very patient, knowledgeable and friendly!!

Jeff very professional a gentleman.

Another great service call from Nixco Plumbing. John and Alex did a wonderful job on my hot water heater. Long-time customer all the folks are a pleasure to work with. Thanks again

Nixco's team was very professional and walked me through exactly what was needing to be done and the options I had. I felt like they were honest and hard-working throughout the project.

Thank you Shawn Crank at Nixco Plumbing! We will sleep sounder knowing that you have checked our plumbing connections and replaced what could have been leaks and also installed a new laundry sink. We avoided potential damage by asking for your help. We look forward to seeing you again soon!

I’ve used NixCo a couple times now for my business and have had a great experience each time. Would recommend! They are timely, professional, and knowledgeable. I had a problem one day and the next morning they were able to come out to assist me.

Kris was our technician. He was very friendly and even worked us into an already packed schedule because he was afraid the leak at my Mother in law's house might get worse if we had to wait another day. He truly went the extra mile. Nixco truly cares about it's customers. We have used them for several projects between our own house and my elderly mother in laws' home. Always prompt. Great customer service, and excellent communication with the customer. We highly recommend this local Mason company.

Audie was so nice & super professional. An overall great experience! Highly recommend

Someone had dumped grease and oil down our large sink. Worse, they clogged it and did not let us know. When I found out about this, I contacted Nixco Plumbing, who came out the next day. Chris took care of the clog, cleaned/flushed the pipe and provided something to breakdown the grease. Our large sink is working perfectly and clog-free. I would recommend Nixco Plumbing for any plumbing issue!

Friendly, knowledgeable, on time! Would highly recommend Todd!

Audi Reed was very helpful!

Audie was great ! He was efficient, diagnosed the issue, figured out a solution and fixed the problem. It wasn’t an easy fix but he did it ! Highly recommend. We’re new to the area and will be using Audie and nixco in the future for our plumbing needs. Thank you !

We were extremely pleased with Audie Reed who evaluated the status of put existing Hot Water heater. He explained the options we had concerning either a repair or replacement of the unit. He then whet about his business doing a replacement. His work was of the highest quality. I will recommend him to all my friends.

Audie came first to our house for an emergency where he was quick, efficient, clean and very helpful and polite. We would call and use him again and again for all our plumbing needs. Highly recommend!

John & Alex were an excellent team. My hot water heater was broken. They explained where the problem was and quickly installed a new one to get me up & running. John answered all my questions and was extremely knowledgeable. I will always call Nixco for my plumbing needs.

Audie did a great job and cleaned up the mess the blockage created. He is highly recommended!

Shawn Crank was my plumber today and he was very friendly and informative when explaining the cause of my plumbing issues. He explained several ways to solve my issue along with the pros and cons of each. I am very appreciative of his time and experience to help me resolve my issue.

Audie Reed was professional, courteous, and very knowledgeable about the work he was doing. I would expect nothing less from Nixco.

Super nice guys, Todd and Paddy came out here to help me deal with a yucky issue. They worked so hard to get the issue fixed and explained what was going on every step of the way. I don’t know how they carry some of that equipment up and down stairs every single day but it was impressive (and made my back hurt watching them). Thank goodness for them today, they saved the day!

Chris McClure did a thorough job making sure he addressed our main issues and was clear in his communication about what the options are moving forward. He also had a great cheerful disposition which makes a difference when you are having a bad day with plumbing issues. I highly recommend!

Jared and John were prompt, polite and speedy with assessing and replacing our sump pump. Overall we had a positive experience with NixCo!

Chris did an excellent job repairing our toilet. I highly recommend their service.

Lost important plumbing, these folks had someone out in a few hours. Fixed everything. In today's world it seems like a fair price. Either way highly recommended

John and Alex did an amazing job and are very efficient and got us up in running in no time !! Highly recommend!!!!

Old toilet and options provided by Nixco and service and repair done fast and clean.

Chris McClure came and replaced my backflow system at the Reading Rock RDC here in Centerville. He’s always so friendly and very knowledgeable on the products and issues at hand. I only use him for all plumbing issues!

Recently our water softener in the basement started leaking. Nathan Floyd did an excellent job to replace the defective one (under warranty) with a new one in very short time. Very professional, courteous and I recommend him for his expertise.