Plumber in Franklin, Ohio: Complete Plumbing Solutions

Our new homeowner’s insurance is requiring one of those leak detector/whole house shutoff devices. Called these guys for a second estimate as I thought the first one was high. Not only was their estimate about 20% less for the same device, the plumber (Mason) said I can actually do it right now if you want. This was great as I already had blocked a half day off just for the estimate. He did a great on the work, made sure everything was cleaned up well, and walked me through the app setup. I will definitely use them again and request Mason.

Chris McClure Excellent work and excellent attitude

Detail diagnosis, prompt scheduling and on time service. Great communication and technical skills. Project was completed on time within budget. Customer service was very professional and responsive.

Chris was very informative and performed the work quickly And professionally

I have been a Nixco customer for 5+ years. They have addressed irrigation / Backflow issues, water lines blocked by tree roots, and other plumbing issues. They are extremely professional and efficient, I wouldn’t think of using anyone else.

Mason was awesome. Great personality, knowledgeable, and did good work.

Had the pleasure of working with NixCo Plumbing today. The technician Mason W. arrived at the house early for the appointment. Mason was extremely knowledgeable and accurately diagnosed and articulated our plumbing issue. Mason was respectful and courteous throughout the entire process. We would recommend NixCo Plumbing and Mason W. to others.

Had Chris McClure from NixCo Plumbing to install a gas line for an outside grill. Chris did an outstanding job, he was very professional, courteous and did a great job with the installation. I would highly recommend Chris and Nixco Plumbing. I will definitely use them for future projects.

Shawn Crank (service tech) did a great job communicating & fixing. Thanks!

Mason did an amazing job of switching out a showerhead for a new one and preparing my shower for handicap use. He was kind, respectful, and engaging. I highly recommend him.

Quick, complete service. Jared was great!

Fast & efficient service. Had a valve replaced and Service Technician clearly explained what had to be done and the cost.

Mason W. was an excellent worker, he was very polite, efficient, and thorough

What an absolute pleasure to work with Mason! He is not only professional, courteous and personable but is also amazingly efficient! He knows well his business! As a result he generated additional business for Nixco. I have requested that Nixco do some additional work for me, installing a utility tub kit. I hope Mason will do this additional work.

I thought I needed repair of an outside faucet. Technician David, looked at the job and suggested not just replacing the faucet, but also moving it to another spot. This was brilliant! It fixed not just the leak, but put it in a much better place. (It originally came out in a finished room in the basement.) Now it is in a work area. Brilliant!!! I have used them and will continue using their services. 5-STAR.

Chris is friendly and professional! We see him yearly for our sprinkler maintenance and he’s great!

Arrived within 2 hours of calling. Located problem with discharge drain. Good experience.

I had Nixco do a sewer scope in the house I’m buying because my home inspector couldn’t. My technician Shawn was great - very knowledgeable, corrected some things the inspector had said, and shared a lot about the process. He shared different options I had but didn’t try to upsell me at all. They were able to get out quickly after I called. Only taking one star off because it took an hour for him to get to the house after receiving the text he was on his way, when the woman on the phone had said it would be 30 minutes or less. Still, I would definitely call them again!

Kyle did an excellent job getting my water back on. Quick, knowledgeable, clean. Will be using again!

May 29, 2026 NixCo technician Jared McCall provided excellent service for us. He performed a major toilet tank rebuild. Toilet not functioning properly and showing signs of wear. He presented various options and we were comfortable with the recommendation. He was efficient, personable and very professional. Even though I feel the cost is a bit high, we are confident in the work. NixCo provided plumbing service when our home was originally built and we have used them for our plumbing needs.

Had a great experience with Neyer Plumbing. They responded quickly, arrived when they said they would arrive and the plumber who made the service call (his name is Shelby) was top notch. The installation wasn’t easy b/c the kitchen is small and space is tight but Shelby didn’t let that deter him and did a great job. Very happy with the result. I definitely would recommend Neyer.

Very knowledgeable. Quick response time.

10/10 I would recommend to anyone! They commicated very well and showed up when they said they would! Kyle was awesome and very informative and didn't try to sell me something I didnt need, when our tankless water heater went down! He was honest and gave great service!!

John and Mason do a great job at Mason Schools

I can't say enough about the work performed by Nixco/Neyer Plumbing. They replaced my sump pump with a backup battery and everything is running smoothly! The two gentlemen who did the install were very polite and worked hard to get the new system up and running. Very Professional! Thanks Shelby Campbell.

John Krusling was so great, he fixed our toilet fast and was very professional! We would recommend him to friends and use him again.

John was awesome! Very friendly, professional, and easy to work with. He came out quickly, fixed the problem, and made the whole process stress-free. You can tell he really cares about doing quality work. Definitely recommend him!

John Krusling does excellent plumbing work and is reliable, professional, and easy to work with. He communicates well, shows up on time, and takes pride in doing quality work. Highly recommend him for any plumbing needs. Most recently, I have some friends who work within Mason City Schools and they mentioned the quality and efficient work done by John which falls in line with our experiences. Highly recommend.

John is wonderful !! Not only is he knowledgeable and friendly, but he got the job done in a timely manner. When the plumbing at Mason City is not working it’s so important that it gets fixed and fast. We will be using John again! He is great!

The guys were on time and did a great job.

Service Tech was prompt and did a great job

Had Nathan and Audie replace a cartridge on my shower faucet. They did a great job. I was able to get service the same day I called.

Incredible Service Tech in Kris Bole. Professional. Efficient. Effective. Explained the conditions, the job and the path ahead. Saving this biz card for future work!

Well done great personality how was very well……

Got a surprise when I found my sump pump motor was burning up! Called Nixco and they came out right away! Shawn and Kyle had me fixed in no time. I will call Nixco for all of my plumbing needs!

Neyer (Nixco) Plumbing came out to fix my bathtub drain. Making the appointment was very easy, and they came out the same day. Dre came to repair my drain and he was highly skilled, friendly and a very nice guy. He was very upfront detailing the potential costs (fortunately, I just needed a new trip lever, so it was a very quick fix! I will definitely use this plumber again for all of my plumbing needs!

Nixco is my plumber of choice! Chris is always professional and friendly! Chris also put in my gas line for my wonderful no longer new GAS stove. Today I called about my water flow on the water line, AGAIN, Chris came through!

Chris did an excellent job installing a new backflow preventer, response was excellent, communication was excellent. Office staff was great. Price was a bit higher than I thought it should be for labor but I typically do my own work.

Audie did an AMAZING job locating the problem with our plumbing!! We have had several issues and he came in and solved the issue right away! He was also very nice, helpful and personable!

We have used Nixco at our church for several commercial applications. We have a back flow preventer valve, and Chris just came out an inspected it for our annual check. We have been pleased with the work they have performed on several of our systems.

Gabe was beyond helpful

Great service. Promt & professional. Kyle & Mason did a great job for me.

Nathan of Nixco Plumbing did a great job removing our disfunctional old garbage disposer and installing a replacement. Working great.

Kris Bole and Alex installed a new kitchen faucet for me today. They arrived on time and presented me with several options for the replacement. I elected to purchase the faucet from Nixco directly and they did the installation in less than an hour. Their work was very professional and I am pleased with the job they did.

Kyle did a great job connecting our new gas grill line to the old one.

Installed a new water heater a few years ago. Best experience ever. Had them replace a dishwasher. Both times the tech has been wonderful! Scheduling is simple. Prices are reasonable and I feel good supporting a small business that treats its employees well. Will use them over and over again! Updated 2026- still using this wonderful company. Shawn was out today to fix a toilet and did a great job and on time.

The Nixco team of Kyle & Mason were professional, knowledgeable and personable. The replacement of our sump pump was done in no time. What a breath of fresh air it was to have service people in our home who like what they do.

Arrived as expected, provided a fair quote, tool pictures and completed repair of hose bib with no issues

Chris McClure and Alex have done excellent work here. They got the job done quickly and professionally.

Nixco plumbing Shawn C. from Nixco came out and replaced the dual check valve and the PRV at the main water line coming into the house. Shawn also replaced three lavatory faucets for us. He was very conscientious about his work and he did double check everything again after he was done. He went over and beyond answering questions we had. We will definitely ask for Shawn again when calling Nixco for future repairs.